Business Process Specialist

5 days ago

Malappuram, India beBeeDataAnalyst Full time

Job Description:The Data Analyst plays a pivotal role in supporting business processes and operational activities, ensuring timely and high-quality deliverables.Combining exceptional operational and analytical skills with strong problem-solving and communication abilities, the Data Analyst tackles complex business problems.You will collaborate closely with Senior Data Analysts and Operations Delivery Leads to drive operational success.Key Responsibilities:Understand and effectively communicate client business issues, operating business rules, data, and standard operating procedures.Execute and suggest improvements to pre-defined operational processes.Implement process enhancements in operational processes and identify opportunities for improvement in collaboration with Senior Data Analysts and Operations Delivery Leads.Stay up-to-date on new tools, techniques, and working models to continually improve/enhance processes and design for quick adoption.Develop a deep understanding of operational processes, data, tools & technology to effectively translate business needs into technology solutions and vice versa.Build subject matter expertise over time and apply it to operational processes.Apply quality checks and validations to all deliverables and report results to Operations Delivery Leads.Execute defined operational models for clients with standard operating procedures, quality assurance, quality checks, governance criteria, roles and responsibilities, and assist Senior Data Analysts and Operations Delivery Leads in defining newer, more efficient models, including detailed documentation.Coordinate with multiple stakeholders across different time zones to ensure smooth delivery to clients per pre-existing timelines.Collaborate with engineering teams to implement new operational procedures and/or enhance existing ones by providing knowledge about operations and testing modified procedures.Test new/updated operational procedures to ensure fidelity.Coordinate multiple tasks to produce high-quality results.Work on multiple client tasks, strengthening analytic, task management, and communication skills.Collaborate with internal PMG teams to provide comprehensive value to the firm.Track unplanned internal and client tasks stemming from operational projects.Conduct secondary research as needed.Investigate client questions related to operational deliveries as required.

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