Sales License Compliance Specialist

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  Advisory Services and ARR Preservation Specialist, SEAPTC Inc. is a global technology company that provides software solutions for product lifecycle management (PLM), industrial IoT, augmented reality (AR), and CAD design. License Compliance and Advisory Services at PTC Inc. is part of the Sales Organization in APAC and is an overlay role. This is an opportunity to join the SEA License Compliance team.The team's goal is to underpin the success of the sales team in each region by ensuring customers are correctly licensed for the PTC products they are using. As part of our engagement, we help customers derive maximum value from our software while ensuring appropriate use of PTC Inc.'s intellectual property.Additionally, this role is responsible for driving ARR preservation by implementing customer retention strategies, optimizing product engagement, and reducing churn across key accounts. Collaborate cross-functionally to enhance upselling opportunities and improve net revenue retention. Leverage data insights to proactively identify risks and ensure long-term subscription growth.You will be reporting directly to Director, License Compliance, APAC.What you'll be doingMeasured against the number of completed on-site and mid-to-large scale reviews of customers, reconciling their software deployment and license entitlement recordsDrive license reviews to completion within the shortest possible timescales and against targetsActively communicate and negotiate with customers' executive teams to address license compliance issuesIdentify licensing shortfalls, offer licensing expertise, and assist with general software asset management for internal stakeholdersProvide reporting and maintain systems regarding license review activityIdentify greenfield opportunities and develop a list of target accountsConduct audit findings closure negotiations with customersDevelop actionable, strategic sales closure plans for compliance accountsBuild executive & mid-level relationships within IT (CIO/CTO) to support the sales team in closure stageResponsible for contributing to the region's overall planUtilize Salesforce for end-to-end pipeline management by building strong working relationships with the various sales teams and field customer success teamsWhat You Need to SucceedA minimum of 8 years of professional experience is required, including several years in a license compliance role within a software vendor or partner organization in the APAC region. Ideal candidates will have a background in conducting license compliance reviews, managing anti-piracy initiatives, and handling contractual matters—preferably within a software company or a Big Four consulting firm. Strong knowledge of compliance methodologies, licensing frameworks (including ELAs and EULAs), and proficiency with software compliance tools is essential. A deep understanding of software licensing models, coupled with the ability to manage complex engagements while maintaining a high standard of customer experience, is critical to success in this role.Key Qualifications and CompetenciesStrong analytical skillsAbility to adapt style to the audienceStrong written and presentation skillsAbility to effectively plan and prioritize own time against objectives and deadlinesCandidates should ideally be educated to degree level (preferably university level)Solid expertise in intellectual property knowledge and hands-on software licensing know-howExperienced in collaborating with multiple functional teams including sales/solution consulting, partners, etc.Demonstrated business acumen; must be able to build business cases that solve our customer's compliance challengesStrong and proven sales track record in closing complex auditsMust have a strong understanding and experience in managing long-term and complex sales cycles, as well as closing significant opportunitiesPassion, grit, and a desire to WIN. Self-motivated and comfortable working in a high-performance sales culture with a proven track record of exceeding targetsLife at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?We respect the privacy rights of individuals and are committed to handling Personal Information responsibly and in accordance with all applicable privacy and data protection laws. Review our Privacy Policy here."