Executive Director of Business Operations

4 days ago

mangalore, India beBeeOperations Full time

Senior Operations ManagerThis is a high-responsibility role for an independent leader who can manage day-to-day operations, staff performance, and ensure smooth business execution.The ideal candidate will be responsible for overseeing operational activities across multiple businesses, leading teams, and managing staff to achieve exceptional results.Manage rentals, claims, repairs, and workshop activitiesEnsure timely customer service, booking fulfilment, and fleet utilisationOversee claims handling and insurer communicationMonitor and review workshop jobs, parts, and repair qualityThis role requires exceptional English language skills, strong leadership and decision-making abilities, excellent organisational and problem-solving skills, and the ability to work under pressure and meet deadlines.Key Responsibilities:Operational Management: Oversee daily operations, including rentals, claims, repairs, and workshop activitiesTeam Leadership: Lead and motivate teams to achieve exceptional resultsStaff Management: Manage staff performance, provide coaching and development opportunitiesCustomer Service: Ensure timely customer service and booking fulfilmentFleet Utilisation: Monitor and optimise fleet utilisationClaims Handling: Oversee claims handling and insurer communicationWorkshop Management: Monitor and review workshop jobs, parts, and repair qualityRequirements:Leadership Skills: Proven leadership and decision-making abilitiesCommunication Skills: Excellent English language skills and communication abilitiesOrganisational Skills: Excellent organisational and problem-solving skillsTime Management: Ability to work under pressure and meet deadlinesWe Offer:A challenging and rewarding role in a dynamic business environment. If you are a motivated and experienced leader, we encourage you to apply for this exciting opportunity.

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