D365 Finance Operations Process Optimization Expert

2 weeks ago

kozhikode, India beBeeFunctionalConsultant Full time

D365 Finance & Operations Functional SpecialistThis key role focuses on driving business process improvements and system enhancements across core areas: Finance, Procurement, Customer Service, and Warehouse Operations.The ideal candidate has a strong background in ERP functional consulting, particularly with D365FO. They should be able to analyze and document requirements, translate them into system configurations, and collaborate with stakeholders to optimize end-to-end processes.Key Responsibilities:FinancePartner with Finance leadership to design and implement process improvements in financial management areas such as GL, AP, AR, Fixed Assets, Budgeting, and Financial Reporting.Ensure compliance with regulatory requirements while leveraging D365FO capabilities.Support evolving financial planning needs, including advanced reporting and integration with Business Intelligence platforms.Procurement & Supply ChainCollaborate with Procurement teams to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize D365 Procurement modules for efficient and compliant processes.Support supply chain visibility by aligning procurement with warehouse operations.Customer ServiceWork with Customer Service leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels and efficient resolution.Develop processes that improve customer experience and retention.Fulfillment & Warehouse OperationsPartner with Warehouse leadership to ensure accurate and efficient use of D365FO Warehouse Management (WMS).Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of standard operating procedures and real-time reporting.Cross-Domain SupportDocument business requirements and map them to D365FO functionality.Manage functional configurations, testing, and user acceptance testing (UAT) for enhancements and upgrades.Lead process workshops, training sessions, and end-user enablement.Drive continuous improvement initiatives to support business scalability and operational excellence.Qualifications:Bachelor's degree in Business, Finance, Supply Chain, or related field.5+ years of ERP functional experience, preferably with Microsoft Dynamics 365FO.Demonstrated expertise in at least two functional areas: Finance, Procurement, Customer Service, or Warehouse Operations.Strong analytical and problem-solving skills; able to balance detail with strategic impact.Excellent interpersonal skills; able to work across Finance, Operations, and IT stakeholders.

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