Senior AI Delivery Lead

6 hours ago

bangalore, India beBeeProgram Full time

Job Description:The Role of a Senior Technical Program Manager is to oversee the end-to-end delivery of high-impact initiatives that span multiple engineering teams, product groups, sales, support, compliance, and technical customer success.This position requires strong technical knowledge, program management skills, and experience working with offshore and global teams in distributed setups.The ideal candidate will have 7-10 years of program management experience, a strong understanding of engineering processes, and the ability to engage deeply with product managers and engineers on technical challenges.They will also have proven experience managing end-to-end delivery of complex, multi-phase projects, and be familiar with AI and enterprise platforms, preferably in the banking/fintech domain.Key Responsibilities:Own end-to-end program execution, including customer-facing AI/IVA solution implementations across multiple products and phases.Collaborate with product on roadmap alignment, partner with sales & technical customer success managers on adoption, coordinate with support & compliance to ensure secure and compliant delivery.Act as a bridge between customer stakeholders and internal teams; manage expectations, alignment, and communication plans.Apply risk management, change management, and scope management best practices to keep programs predictable and successful.Drive technical projects through architecture reviews, sprint planning, milestone tracking, and post-launch retrospectives.Oversee approved actions and workarounds to mitigate risks; ensure adherence to security, PII protection, and audit requirements.Work effectively with offshore teams, global stakeholders, and across time zones.Define KPIs, reporting dashboards, and metrics for project success; streamline processes and automate wherever possible.Guide customers towards standard best practices in AI and banking, while balancing customization needs.Coach project team members, instill accountability, and motivate multi-disciplinary teams to deliver with urgency.Required Skills and Qualifications:7-10 years of program management experienceStrong technical background (engineering, architecture, or development)Proven experience managing end-to-end delivery of at least 3 complex, multi-phase projectsFamiliarity with AI and enterprise platforms; experience in the banking/fintech domain preferredStrong understanding of engineering processes (Agile, Dev Ops, SDLC) and ability to engage deeply with Product Managers and Engineers on technical challengesDemonstrated success working with offshore and global teams in distributed setupsHands-on experience with project management tools (JIRA, Smartsheet, Asana, etc.)Project Management Certification (PMP or equivalent) preferredExperience defining and tracking program KPIs and metricsStrong communication skills, with the ability to engage executives, customers, and engineers effectivelyAnalytical, detail-oriented, with excellent problem-solving abilityBenefits:Remote-First Policy – flexibility to work across geographiesComprehensive Insurance Coverage – health and wellness benefitsCareer Impact – opportunity to shape foundational programs in a rapidly scaling AI companyHigh Growth – join a top-100 fastest-growing Fintech in Silicon Valley, working with global AI and enterprise leaders

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