Digital Adoption Platform Expert

2 weeks ago

junagadh, India beBeeDigital Full time

Key Consultant Role:We are seeking a results-driven digital adoption platform (DAP) expert to lead our consulting team. In this leadership and client-facing role, you will coach and mentor a team of DAP specialists while also partnering with clients to shape, design, and execute their digital adoption strategies. You'll bring both thought leadership and delivery oversight, ensuring clients unlock the full value of their DAP investments.Core Responsibilities:Lead, mentor, and develop a team of instructional designers and DAP content developersProvide coaching, feedback, and career development guidance to build team capability and confidenceFoster a culture of innovation, quality, and continuous improvementOversee workload, prioritization, and performance, ensuring client deliverables meet the highest standardsClient Strategy & Partnership:Act as a trusted advisor, guiding enterprise clients on their DAP vision, roadmap, and governance approachFacilitate strategy workshops with client stakeholders to define digital adoption goals, success measures, and change management alignmentTranslate client business needs into actionable DAP strategies and scalable adoption frameworksBuild strong, long-term relationships with client leadership teamsSolution Design & Delivery Oversight:Provide strategic oversight for the design and delivery of WalkMe and other DAP solutions across enterprise applicationsEnsure solutions align with client adoption goals and integrate seamlessly into their digital ecosystemsReview and guide solution design, ensuring user-centric and outcome-focused approachesPartner with project managers to monitor progress, risks, and outcomesThought Leadership & Evangelism:Evangelize best practices for digital adoption for clientsStay current on DAP innovations and advise clients on emerging trendsMentor junior consultants and developers on consulting skills as well as technical best practicesBuild a team of DAP consultantsEssential Qualifications:Bachelor's degree in instructional design, information technology, or related field8+ years of experience in DAP design, development, or implementation (WalkMe expertise preferred)3–5 years of experience in leading consulting teams, coaching talent, and managing client-facing projectsProven ability to consult with executive stakeholders and shape digital adoption strategiesStrong project management background (Agile and/or Waterfall)WalkMe Delivery Consultant certification (Preferred)Experience with complementary tools (e.g., SAP Enable Now, Salesforce, ServiceNow) a plusPersonal Qualities:Strategic thinker with a consultative mindsetStrong coaching and mentoring skillsExcellent communicator with executive presenceAble to translate technical capabilities into business outcomesAdaptable, collaborative, and passionate about digital adoption

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