Manager- Quality

1 month ago


kochi, India ofi Full time

About ofi

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and a more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.


Position Overview

Quality Assurance, Food Safety & Regulatory Affairs Manager at Olam Food Ingredients India Spices Operations. This position will be responsible for ensuring product quality assurance, food safety & meeting all the regulatory requirements of the products manufactured & shipped from India Operations. The role will be responsible for all measurements & data management of food safety & quality assurance including physical, chemical & microbiological laboratory operations. Providing reliable data for new product innovation, creating new capabilities of contaminant management including pesticide analysis will be critical for the success.


Position Responsibilities

  • Manages all the product technical specifications covering physical, Chemical, microbiological and sensory parameters.
  • Initiates, investigates, and implements new formulations, process improvements, and cost savings projects.
  • Provides scientific attention to detail on the operations on formulation / processing issues related to assigned projects.
  • Completes technical assessments for evaluation of new product / process opportunities.
  • Evaluates and makes recommendations concerning the application of new ingredient / processing technologies.
  • Responsible for implementation of new products in the plant & working with the plant management.
  • Set up and operations of physical, chemical & microbiological analysis laboratories.
  • Development of methodologies for proximate compositions, contaminant analysis using Chromatography (HPLC), pesticide residue laboratory using GC/MS-MS and LC-MS-MS techniques, microbiological analysis using FDA-BAM, ISO and other customer specific methods.
  • Set up laboratories & train local laboratory personnel to enhance microbiological analysis capabilities including PCR techniques for pathogen analysis.
  • Assisting customers with respect to their product or quality improvement initiatives.
  • Reviewing and approving recipes, processes and labels used to ensure compliance with all regulatory labeling requirements.
  • Responsible for management customer complaints, necessary Root Cause analysis, development of fish bone diagrams and implements corrective actions to enhance customer satisfaction.
  • Stays apprised of technologies used by other food manufacturers by reviewing technical literature, attending seminars and maintaining
  • Mentoring technical staff to enhance technical knowledge through exposure to advanced techniques of measurement will be critical for the advancement of business capabilities and potential contribution to the business.
  • Develops a 100% quality audit ready facility through collaboration with the operations team and develop capability to maintain documentation & audit protocols.
  • Key member of the operations team to provide technical support to Business Needs and future expansions
  • Develop and mentor the local team empowering the organizational culture & values.


Position Requirements

  • Master’s Degree or above in Food Science, Chemistry or Microbiology.
  • Advanced knowledge of food regulations within EU, US & Asia region specifically on industrial spices.
  • Must have a minimum of 15 years of quality assurance, measurement of physical, chemical & microbiological techniques.
  • Must have at least 5 years of R&D/QA Management experience in Industrial Spices business & or savory spice blends.
  • Must have a good knowledge on the Chemistry & microbiological aspects of spices & industrial spices ingredients.
  • Must have ability to manage a team of over 10 people in a laboratory environment in both chemistry and microbiological laboratories.
  • Understanding of spices sterilization technologies and application of ETO, Steam and Irradiation techniques.
  • Must be able to accurately write & review product specifications, label declarations and formulations based on customer requirements balancing plant process capability & cost efficiencies at the same time.
  • Strong written and verbal communication skills and excellent analytical and problem solving skills with category expertise.
  • Must have knowledge in statistical analysis as used in designing experiments and measuring process capabilities.
  • Must have proven ability to interact with customers, cross functionally with Sales, PLM & Operations as a team player.
  • Applicant must be creative, pro-active, have the ability to “think outside the box” and accept or create new ideas and take calculated risks on new products and process development.
  • Presentation & articulation skills with customers in Europe, US & Asia/Pacific region & senior management within ofi.


ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, gender, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact the ofi HR team.

At ofi, we celebrate our diversity. ofi is proud to be an equal opportunity workplace.



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