Service Management Operations Expert

Service Delivery Manager RoleWe are seeking a skilled professional to fill this key position. The ideal candidate will have a good balance between customer service, technical knowledge, and experience dealing with senior executives.The successful individual will be responsible for delivering exceptional service assurance, liaising with internal technical...

Job Title: Service Delivery ExpertService Delivery Expert Role OverviewWe are seeking a skilled Service Delivery Expert to support customer inquiries, process orders, and manage service tickets.Handle customer queries through our system and provide timely, accurate responses.Review technical documentation to process customer orders and submittals with...

About our organization:We empower learning and development. Our solutions bring together the best of training, technology, operations, and services to enable a thriving workforce.Job Summary:Analyze training requirements and determine session numbersCoordinate internal and external trainersInitiate and manage session requestsOrganize sessions according to...

Operational ManagerWe are currently seeking a highly skilled and dedicated Operational Manager to join our team. This is an exciting opportunity for someone who is passionate about delivering top-notch service and ensuring the smooth operation of our business.The successful candidate will be responsible for managing and optimizing day-to-day operations,...

Energy Solutions ExpertJob Description:We are seeking a seasoned Energy Solutions Expert to join our team.The ideal candidate will have expertise in domain advisory, solutioning, and collaboration with cross-functional teams.Main Responsibilities:Domain Advisory:Deep understanding of utility operations, including customer experience, meter-to-cash, field...

Customer Service ExpertWe are seeking a skilled professional to join our team as a Customer Service Expert. This role offers an exciting opportunity to expand your skill set, achieve job satisfaction, and maintain a work-life balance.The ideal candidate will possess experience in managing customer service processes, including:Creating and tracking...

Job OpportunityWe are seeking a skilled Desktop Engineering Support professional to investigate systemic issues impacting end-user experience and implement solutions to increase productivity. The successful candidate will work closely with business partners to understand needs and pain points, focusing on issues arising during device migration of Merger and...

Hiring for roles in corporate tax are available. We invite skilled Chartered Accountants to join our team of experts working on tax advisory services.We have several positions open for Tax Managers, where you will be responsible for advising clients on corporate tax matters and managing teams.We provide a supportive work environment, flexible working hours,...

Job Title: IT Operations ManagerWe are seeking a highly skilled IT operations manager to oversee the day-to-day management of our IT infrastructure.Freshservice Platform Management:Ensure that all Freshservice modules are properly configured and maintained.Implement automation workflows and integrations with other enterprise tools to enhance efficiency and...

Lead a team of 100+ employees in customer service operations, providing strategic direction and assured delivery.Pursue off-shore solutions with a focus on quality and timely execution.Identify and recruit resources, collaborate with business stakeholders for project streams, and manage overall service channels.Serve as the key contact for governance forums...