Expert Desktop Engineer Needed

3 days ago


Malappuram, India beBeeEngineering Full time

Job OpportunityWe are seeking a skilled Desktop Engineering Support professional to investigate systemic issues impacting end-user experience and implement solutions to increase productivity. The successful candidate will work closely with business partners to understand needs and pain points, focusing on issues arising during device migration of Merger and Acquisition activity.Key Responsibilities:Troubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently.Desktop Expertise: Utilize deep understanding of Desktop Experience (DEX) to enhance user productivity and satisfaction.Automation: Develop and implement automation scripts to streamline desktop management tasks.Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems.User Support: Provide expert-level support to end-users, addressing technical concerns and training on best practices.Mandatory Skills:7-10 years of experience in Windows desktop engineering or related field.Subject matter expert in Windows OS internals (kernel, registry, services, drivers, etc.). Working knowledge of OS-level troubleshooting tools.Experience utilizing Unified Endpoint Management tool for managing domain and Entra Windows devices.Strong background in Desktop Experience (DEX) tools to measure endpoint performance, correlate issues with changes, and user experience optimization.Knowledge of operating system level logging.



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