Operations Associate

About Newton School

Come be part of a rocket ship that’s creating a massive impact in the world of education

On one side you have over a million college graduates every year with barely 5%

employability rates and on the other side, there are thousands of companies struggling to

find talent. Newton School aims to bridge this massive gap through its personalized learning

platform. We are building an online university and solving the deep problem of the

employability of graduates.

We have a strong core team consisting of alumni from IITs and IIM, having several years of

industry experience in companies like Unacademy, Inmobi, Ola, and Microsoft - among

others. On this mission, we are backed by some of the most respected investors around the

world, - RTP Global, Nexus Venture Partners, and a slew of angel investors including

CRED’s Kunal Shah, Flipkart’s Kalyan Krishnamoorthy, Unacademy and Razorpay founders,

Udaan’s Sujeet Kumar among others.

About the Role:

This role required a dynamic Operations Specialist, able to take ownership of the academic

and placement journey of our students. This role demands strong analytical thinking,

customer empathy, and operational excellence.

You'll be given autonomy and full ownership over your student cohorts—this is a strategic

role that demands decision-making, initiative, and a deep understanding of our mission.

Key Responsibilities:

1. Regularly analyze and work on student and batch data to identify trends

and predict risks.

2. Design data-driven strategies and interventions to improve batch metrics

such as attendance, assignment submissions, contest clearances, and

project completion rates.

3. Constantly track and improve batch KPIs through structured engagement

initiatives, setting specific improvement targets for core metrics.

4. Own and drive the complete placement journey for your batch, including

grooming, mock interviews, and supporting students until final offers are

secured, ensuring measurable placement outcomes.

5. Collaborate cross-functionally with product, marketing, and academic teams

to implement student-centric solutions and drive batch success in internal

meetings.

6. Leverage student psychology to identify blockers and motivate progress,

while balancing empathy and assertiveness to set expectations and maintain

discipline.

7. Communicate persuasively with both students and internal teams to drive

buy-in for initiatives to ensure seamless execution and alignment toward

shared goals.

Required Qualifications:

● Experience: 0–2 years in operations, consulting, program management, customer-

facing or growth roles.

● Education: Graduation completed

● Good communication and problem solving ability is a must

● Tech Skills: Excel – must be proficient in analyzing, tracking, and reporting data

Core Competencies:

● Strong business acumen and problem-solving ability

● High analytical thinking and ability to conduct root cause analysis, identify trends

and make predictions

● Excellent communication skills and customer-first approach

● Initiator mindset – brings new ideas and takes ownership

● Hunger for learning and adaptability

You think like an owner, not an executor. You're proactive, not reactive. You anticipate

problems and act before they escalate, You are the perfect candidate for us

Bonus Learning & Growth:

● Work on cross-functional projects in marketing and product

● Experience early decision-making responsibility

● A chance to taste leadership through batch ownership and outcome accountability

● Opportunity to work directly with leadership and work on strategic initiatives

● Fast-track growth based on performance, initiative, and business impact

● Drive independent projects that contribute to business efficiency, student outcomes,

and product innovation

If you're someone who thrives on responsibility, wants to drive real change, and

enjoys working across people and data – we’d love to meet you.