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Strategic Operations Executive

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Senior Transformation LeadThis is a key leadership opportunity to drive strategic transformation using AI, data science, and Six Sigma across global operations.Drive enterprise-wide programs focusing on cost reduction, process efficiency, and quality improvement.The ideal candidate will possess exceptional leadership skills, strong business acumen, and the ability to drive transformative change across BPO operations using innovative technologies and methodologies.Key Responsibilities:Transformation Leadership: Drive cross-functional teams to deliver strategic initiatives that align with business goals.Process Optimization: Leverage Lean Six Sigma methodologies to redesign workflows and eliminate waste.AI-driven Innovation: Champion use cases for AI technologies and collaborate with internal teams to develop AI solutions.Cross-functional Program Execution: Partner with business leaders and stakeholders to execute transformation initiatives.Required Qualifications:Education: Bachelor's degree in engineering or computer science (Master's preferred).Experience: 12+ years in BPO/KPO/Shared Services with six sigma black belt certification.Technical Skills: Proficiency in Python, SQL, Power BI, Tableau, and automation technologies.