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Managed Service Deal Analyst/Consultant/ASM Bid Manager

2 months ago


bangalore, India HCLTech Full time

Dear Candidates,

Total Experience : 2 Years-6 Years
Location: Pan India
Notice Period: Immediate to Any Notice

Please find the JD as below.

Position: Associate Manager/Deputy Manager/Manager - Next Gen ITSM/ASM

As a Managed Service Deal Manager, you will play a crucial role in developing and executing our go-to-market (GTM) strategy, as well as building new solutions and propositions to meet the evolving needs of our clients through supporting proactive client conversations and RFP/RFI. You will work closely with the sales and delivery teams to understand client requirements, develop tailored solutions, and contribute to the overall strategy for winning new business.

Key Responsibilities:

Collaborate with cross-functional teams to develop and implement GTM strategies.
Analyze data to help build optimized ITSM/ASM solutions to enhance service delivery and customer satisfaction.
Develop winning RFPs/RFIs strategy and solution approaches that address business needs and technical challenges.
Identify opportunities for new solutions and propositions and lead their value proposition development
Conduct market research and competitive analysis to inform strategic decisions.
Develop and deliver presentations and proposals to clients and stakeholders.
Monitor industry trends and best practices to ensure our solutions remain cutting-edge.
Support the sales team during the bidding process by providing technical insights, solution feasibility, and cost estimation.
Stay updated on industry trends and ASM best practices to ensure innovative and competitive solution offerings.
Develop standards, and processes to optimize the ways of working

Qualifications :
- Bachelor’s degree in Computer Science, Information Technology, or related field; advanced degree preferred.
- 2 to 6 years of experience in Business Analytics, Data Analysis, ASM solutioning , presales, or related roles.
- Basic understanding of ITIL processes and ASM methodologies.
- Excellent communication and presentation skills with the ability to engage with senior client stakeholders.
- Proficiency in tools like Excel, PowerPoint, and any relevant presales automation tools.

Preferred Skills:
- Knowledge of the latest trends in cloud, DevOps, and automation in the context of ASM.
- Ability to work in a fast-paced, high-pressure environment with a focus on achieving results.

Note: Do not forward freshers or irrelevant profiles for this role.

Regards,
Samarth Mehta