Servicenow Administrator

1 month ago

Mumbai, India Infogain Full time

Location: Mumbai
Experience: 4.5 - 6 years
Job Summary:
The Application Support Engineer (Standard) provides technical support to end-users, identifies and resolves issues related to software, applications, and hardware, and performs maintenance tasks to ensure the smooth operation of the system.
Job Description:
· Maintain the ServiceNow platform: This includes monitoring the health of the platform, performing regular maintenance tasks, and troubleshooting any issues that arise.
· Support users: This includes answering questions about how to use ServiceNow, resolving user issues, and providing training.
· Configure and customize ServiceNow: This includes creating new workflows, customizing existing workflows, and integrating ServiceNow with other systems.
· Report on ServiceNow usage: This includes generating reports on how ServiceNow is being used and identifying areas for improvement.

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