Technical Lead

4 weeks ago


Delhi, India Atom Full time

Summary
Atom is seeking a highly motivated and skilled Salesforce CPQ and Billing Technical Lead to join our rapidly growing team. As the Salesforce Lead, you will be responsible for driving the implementation, configuration, and optimization of Salesforce systems related to Configure-Price-Quote (CPQ), Customer Relationship Management (CRM), and Billing.

This role involves working closely with cross-functional teams to streamline business processes and maximize the use of Salesforce to meet the organization’s goals and provide best-in-class service for our customers.

This is an exciting and challenging role that will test your consulting skills, strategic thinking, and technical capabilities within Salesforce.

Life at Atom
Transform the world doing what you love. Join one of the fastest growing technology service companies in cloud and digital transformations. Become part of a team that recognizes you as its greatest asset.

Atom fosters a culture of community that is purpose-driven and established on the grounds of supportive development of our employees. Grow and thrive with a team of game-changers committed to reforming the future of technology.

Job Duties and Responsibilities:
Lead the implementation and configuration of Salesforce CPQ, CRM, and Billing solutions.
Collaborate with stakeholders to gather requirements and customize Salesforce to meet specific business needs.
Configure and maintain Salesforce components, including products, pricing, quotes, contracts, accounts, and opportunities.
Serve as the go-to expert on Salesforce CPQ, CRM, and Billing functionalities.
Analyze and optimize business processes to enhance efficiency and productivity.
Recommend and implement process improvements and automation using Salesforce.
Create and maintain reports and dashboards to track key performance metrics.
Generate insights and provide recommendations based on data analysis.
Maintain thorough documentation of system configurations, processes, and best practices.

Required Skills:
8+ years of experience in implementing Salesforce CRM, CPQ and Billing for large-scale enterprise transformation projects.
10+ years of experience in Salesforce / ERP implementation and support projects.
3+ full lifecycle Salesforce implementations in CRM, CPQ and Billing.
Hands-on experience in Salesforce implementation, customization, and administration.
Excellent communication and problem-solving skills.
Ability to work effectively with stakeholders at all levels of the organization.
Strong project management and organizational skills.
Knowledge of best practices in data management, security, and compliance
A minimum of 1 Salesforce certification is a must.
Certifications like Salesforce Administrator, Salesforce CPQ Specialist, or Salesforce Billing Specialist are a plus.

Diversity and Inclusion:
With integrity and inclusion at its core, Atom recognizes that it is through diversity, inclusion, and equity that our community is shaped. With this in mind, Atom values and ensures equal rights and fair access to opportunities and resources regardless of one’s unique perspectives, characteristics and experiences to further foster talent in a culture that promotes innovation, success and opportunity where all feel welcomed, supported and valued.

Benefits:
Our employees are the foundation of our purpose and mission and so we incentivize our benefits with just that in mind. Atom offers competitive benefits inclusive of but not limited to a generous annual education credit towards qualified courses, premium health insurance plans and more.

Be part of the change: Join the team and make a difference today


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