Program Manager
1 month ago
Roles and Responsibilities include:
Successfully execute the large-scale incubation program for a multinational setting up a GCC in India.
Perform the relevant project management processes - i.e. initiate, plan, execute, monitor and control and close, and the supporting processes e.g. demand management (working closely with US counterparts), scope, cost, time, issue, risk, resource, communication, stakeholder management.
Plan the program based on a defined need – results in detailed scope /budget / schedule baseline.
Monitor and control the work to ensure that the program remains on track and in control.
Build change management processes and methodologies.
Reports on variances to the approved program baseline
Close the program to formalize acceptance of the project result and release project resources.
Interface and communicate with program team, management and stakeholders.
Manage program work and resources to enable successful and timely completion of the project.
Performs gate reviews and quality assurance reviews with all aspects of IT organization and business sponsors.
Delivery of program aligned to overall business and technology strategies and architectures.
Work within defined governance processes.
Manage external contracts and suppliers where required.
Support development of business cases with the customer team including leading on the solutions estimate
Lead the development of the program charter and scope, and ensure delivery of the solution to schedule, budget and scope.
Develop objectives, phasing and content of the project to deliver on the business case benefits, budget and timescales.
Manage to the objectives and plan by thorough risk, issue and change management across both business and technology parts of the program.
Key skills and experience required:
Experience of managing large GCC programs with personal accountability for delivering to time and cost for a time duration of 12 to 18 months
Individual contributor with an experience managing multi faceted programs ranging from Finance, Talent Acquisition, Operations and Technology
MBA/ PGDM with 10 to 15 years in managing large and complex programs.
Work experience in a consulting, professional services industry, GCC set up preferred
Monitors and manages program baseline to ensure activities are occurring as planned - scope, budget and schedule – manages variances
Proactively identify risks and issues on program - leading team to develop risk management and issues management plans
Identifies potential points of contention for missed deliverables; creates and implements strategy to mitigate shortfalls in timeline and budget
Anticipates problems before they occur; defines the problem or risk; identifies possible causes; works with team to identify solutions; selects and implements most appropriate solution
Analytical skills and problem solving skills needed to manage multiple factors on a program simultaneously
Demonstrate business analytics to manage and meet sponsor and customer needs
Program manager is expected to act independently to deliver project to schedule, budget and scope; support provided as required and requested, and is self-driven and motivate
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