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Senior Sr. Client Servicing Executive

1 month ago

Pune, India Tempest Advertising Full time

About Tempest:
If you are looking to work in an exciting environment on high growth brands spread across challenging sectors like hospitality, education, micro irrigation, large township projects, metro rail, real estate, agri-tech, building materials, and even social and developmental sectors, you will find it at Tempest Advertising.
We are a highly awarded national agency with branches in Bangalore, Hyderabad, and Pune. Our team of professionals, drawn from Indian and Multi-national companies, are focused on delivering value to our clients across traditional and digital platforms.
Stable yet aggressive teams have ensured better business, leading to better growth for the company and employees. And, incidentally, we are the guys who won the national contest to re-design the logo of Advertising Agencies Association of India, beating over 250 plus agencies from across India.

Our Way:
Tempest Advertising is not only driven by impactful strategy and creative solutions but is also deeply rooted in social, family, and cultural values & ethics. Being a gender-balanced workplace, the work culture we have developed ensures a friendly and supportive environment, extending opportunities equally for women, mothers, as well as working parents, to achieve the right balance between work and family.

For more details visit us at: www.tempestadvertising.com

Key Responsibilities:
1. Client Management: Oversee client satisfaction through effective communication, adherence to brand guidelines, and timely project delivery.

2. Strategy Development: Build, present, and pitch social media branding and communication strategies tailored to clients from diverse verticals.

3. Campaign Execution: Establish and manage brand communication campaigns, ensuring adherence to communication calendars and timely execution.

4. Project Deliverables: Obtain client acceptance of project deliverables and manage satisfaction during project transition periods.

5. Collaboration: Work closely with copy, creative, and social media teams to refine content and copy aligning with client objectives and communication strategies.

6. Issue Resolution: Identify and resolve issues by conducting regular meetings with project team members, both internal and client-facing.

7. Design Aesthetics: Maintain a keen eye on design aesthetics, ensuring visual elements align with client objectives and brand guidelines.

8. Market Research: Research and define social media best practices and upcoming trends to keep strategies innovative and effective.

9. Reporting and Analysis: Provide monthly reporting and inference analysis for social media campaigns, offering insights for continuous improvement.

Qualifications:
- Education: Bachelors/master‘s in mass communication or management.
- Experience: Minimum 2 years of relevant experience, with MICA and agency experience considered advantageous.
- Skills: Excellent verbal and written communication skills are essential for success in this role.

Work From Office - Pune

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