Account Manager

4 weeks ago


Chennai, India Movate Full time

POSITION: -
Escalation Manager / Critical Account Manager

LOCATION: -
Chennai / Bangalore

Job Description:

The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary for ensuring customer satisfaction and business continuity for client’s most critical accounts. This person will assemble cross functional teams including, but not limited to, R&D and Product Management to drive permanent issue resolution and strategic get-well plans to maintain our customer-for-life
culture. This person will be the voice of client Networking for critical issue resolution and an important partner with Sales, Engineering, and Services for ensuring future business preservation.

Education and Experience Required:

o Bachelor‘s degree in Computer Science, Engineering, or related field.
o Master degree in related field a plus.
o 10+ Years of customer facing service, engineering support or related delivery roles.
o Experience in Service/Technical Escalation Management a plus

Knowledge and Skills:

o Program/Project Management of critical issues in a cross-functional and highly charged and technical environment.
o Excellent understanding of various data networking protocols
o Good breadth of understanding of Client products, solutions and use cases
o Excellent ability to engage with various technical teams (R&D, Field, Partner, 3rd Party etc.,) and
facilitate technical analysis and resolution
o Must be able to ensure acceptable and continual progress by influencing, negotiating, communicating, and delegating during technical/business collaboration when necessary.
o Must support and promote a whatever-it-takes, customer-first culture during issue resolution.
o Must have outstanding communication skills both verbal and written that will be used in dealing
directly with key customers and all levels of executive staff.
o Ability to work in a highly charged, fast paced and challenging environment and still maintain an effective balance of customer advocacy with Client’s business goals.

Responsibilities:

o Must be able to develop a customer satisfaction plan and influence others to deliver to agreed timelines and objectives of that plan.
o Lead all collaboration and communication efforts for a critical customer issue and manage for on-going progress.
o Will provide frequent and highly succinct and technically accurate communications on progress to customers and all levels of executive leadership
o Will identify systemic and pervasive issues related to products, processes, services and sales and drive closed loop corrective actions to prevent reoccurrences.
o Will be able to identify and articulate where other service levels may promote improved future outcomes and work with sales on those opportunities.
o Will be able to adapt to ever changing challenges and use creative thinking and versatility to still ensure a win-win outcome.


  • Tax Manager

    3 weeks ago


    Chennai, India GST Manager Full time

    Job Title: Taxation ManagerWe are seeking a highly motivated Chartered Accountant to join our team as a Taxation Manager. If you are passionate about tax management and eager to take your career to the next level, this is the opportunity for you.Key Responsibilities:- Lead and mentor a team of tax analysts.- Manage and oversee: - Income Tax Filing - Tax...

  • Tax Manager

    3 weeks ago


    Chennai, India GST Manager Full time

    Job Title: Taxation ManagerWe are seeking a highly motivated Chartered Accountant to join our team as a Taxation Manager. If you are passionate about tax management and eager to take your career to the next level, this is the opportunity for you.Key Responsibilities:- Lead and mentor a team of tax analysts.- Manage and oversee: - Income Tax Filing - Tax...

  • Tax Analyst

    2 weeks ago


    Chennai, India GST Manager Full time

    Job Title: Tax AnalystWe are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you.Key Responsibilities:- Assist the Taxation Manager in leading and mentoring the...

  • Tax Analyst

    1 week ago


    Chennai, India GST Manager Full time

    Job Title: Tax AnalystWe are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you.Key Responsibilities:- Assist the Taxation Manager in leading and mentoring the...

  • Tax Analyst

    1 week ago


    Chennai, India GST Manager Full time

    Job Title: Tax Analyst We are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you. Key Responsibilities: - Assist the Taxation Manager in leading and...

  • Tax Analyst

    1 week ago


    Chennai, India GST Manager Full time

    Job Title: Tax AnalystWe are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you.Key Responsibilities:- Assist the Taxation Manager in leading and mentoring the...

  • Account Manager

    4 weeks ago


    Chennai, India ARZ Food Ventures Private Limited Full time

    Role Description:This is a full-time on-site role for an Account Manager at ARZ Food Ventures Private Limited. The Account Manager will be responsible for managing key Accounts/ Finance , and also to lead the team.QualificationsProven experience in key account management or relevant roleExperience 8- 10 yrs , Expertise Finance /AccountsMaster degree in...

  • Account Manager

    4 weeks ago


    Chennai, India ARZ Food Ventures Private Limited Full time

    Role Description:This is a full-time on-site role for an Account Manager at ARZ Food Ventures Private Limited. The Account Manager will be responsible for managing key Accounts/ Finance , and also to lead the team.QualificationsProven experience in key account management or relevant roleExperience 8- 10 yrs , Expertise Finance /AccountsMaster degree in...

  • Account Manager

    3 weeks ago


    chennai, India Live Connections Full time

    Looking for Accounts Manager for a leading jewellery in ChennaiAccounts Manager from Leading Jewellers - ONLY APPLYDesignation: Accounts ManagerExperience: 18+yrsLocation: ChennaiIndustry Preferred: Jewellery/ JewellersJob Responsibilities:18+ years of experience in Finance and Accounts.Expert in accounting entries, payables, receivables, Creditors & Debtors...

  • Accounting Manager

    2 weeks ago


    Chennai, India Opendoor Full time

    Role Responsibilities :Set a vision for the team, outline goals/timelines and hold the team accountable for the accounting operations of our India-based subsidiary, including payroll, accounts payable, fixed assets, RTR, transfer pricing, revenue, financial reporting and statutory filings.Review balance sheet reconciliations and make sure that any...

  • Accounting Manager

    1 week ago


    Chennai, India Opendoor Full time

    Role Responsibilities :Set a vision for the team, outline goals/timelines and hold the team accountable for the accounting operations of our India-based subsidiary, including payroll, accounts payable, fixed assets, RTR, transfer pricing, revenue, financial reporting and statutory filings.Review balance sheet reconciliations and make sure that any...

  • Account Manager

    4 weeks ago


    Chennai, India VerSe Innovation Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face. Responsibilities...

  • Account Manager

    3 weeks ago


    chennai, India Saaki, Argus & Averil Consulting Full time

    We are looking for a account Manager for a one of our client who are a Billion Dollar IT Services conglomerate. Job Specs :- Strong Captive Sales & Business Development (min 10 years) area experience. Own and hit/exceed annual sales targets within assigned territory and accounts. Develop and execute strategic plan to achieve sales targets and expand...

  • Accounting Manager

    3 weeks ago


    Chennai, India Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Accounting Manager position will be part of the corporate accounting team reporting to a Senior Manager of Accounting on the US team. The Accounting Manager will also work closely with the financial planning & analysis and tax...

  • Accounting Manager

    1 week ago


    Chennai, India Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Accounting Manager position will be part of the corporate accounting team reporting to a Senior Manager of Accounting on the US team. The Accounting Manager will also work closely with the financial planning & analysis and tax...

  • Accounting Manager

    3 days ago


    chennai, India Athenahealth Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. The Accounting Manager position will be part of the corporate accounting team reporting to a Senior Manager of Accounting on the US team. The Accounting Manager will also work closely with the financial planning & analysis and tax...

  • Account Manager

    2 months ago


    Chennai, India VerSe Innovation Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may...

  • Account Manager

    2 months ago


    Chennai, India VerSe Innovation Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may...

  • Account Manager

    2 months ago


    Chennai, India VerSe Innovation Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.   ...

  • Account Manager

    2 months ago


    Chennai, India VerSe Innovation Full time

    The ideal candidate will be able to appropriately identify the needs of both new and current customers in order to aid customers in their success using our product. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may...