M365 Tools Manager

Job Description About Company : Our client is a trusted global innovator of IT and business services. They help clients transform through consulting, industry solutions, business process services, digital & IT modernization and managed services. Our client enables them, as well as society, to move confidently into the digital future. We are committed to our clients long-term success and combine global reach with local client attention to serve them in over 50 countries around the globe. Job Title: M365 Tools Manager Location: Gurugram Experience: 10+ yrs. Job Type : Contract to hire. Notice Period:- Immediate joiners. Mandatory Skills: - Experience: 10 to 14 years of hands-on experience in ( Active Directory | M365 Management | Hybrid Exchange | Teams | Vendor management ) - We are seeking experienced M365 tools, AD, and SSO Manager to lead the design, implementation, and management of our Microsoft-based solutions. The ideal candidate will have hands-on technical experience with M365 tools, Active Directory, and Single Sign-On (SSO) solutions, as well as design and architecture exposure. The successful candidate will be responsible for managing the day-to-day operations of our Microsoft-based solutions, ensuring high availability, scalability, and security. - Professional Skills - Ability to build relationships and credibility with business users quickly. - Ability to create and deliver technical presentations and training. - Confidence to hold difficult conversations at all levels of an organization. - Ability to learn new technologies quickly through self-learning. - Excellent organization and planning skills. - Agile Methodologies: Experience implementing Agile principles, fostering a culture of continuous integration, continuous delivery, and continuous improvement. - Work together with an assortment of characters from the operations and development teams to create a story about smooth cooperation. - Identify and implement opportunities to improve the end-user experience and/or system processes - Technical Skills and Responsibilities. - Office 365 Active Directory, SSO, - Office 365 Architecture: Design and oversee Exchange Online, SharePoint, Teams, OneDrive, and Intune implementations. - Active Directory & Azure AD: Architect hybrid identity solutions, including domain controllers, Group Policy Objects (GPOs), and Azure AD Connect. - Single Sign-On (SSO)/ OAuth :- Develop and manage SSO solutions for enterprise applications, ensuring seamless authentication. - DNS & Network Security: Architect DNS resolution strategies, optimize domain configurations, and troubleshoot network-related identity issues. - RADIUS Authentication: Design and implement RADIUS-based authentication for VPN, Wi-Fi, and remote access. - Security & Compliance: Define identity security best practices, including Multi-Factor Authentication (MFA), Conditional Access, and Zero Trust principles. - Automation & Monitoring: Utilize PowerShell, Azure Automation, and identity analytics for proactive monitoring and automation. - Ensuring the operational health of the One Drive, SharePoint online environment including security, availability, performance, interoperability and reliability - Maintenance, and sustainment of additional complementary functionality for customer sub-sites, lists, libraries, and content - Administer and support an enterprise-level Microsoft Exchange infrastructure - Troubleshoot exchange-related issues when alerted by monitoring software - Hands-on Experience in Planning, Design & Deployment of Exchange, Exchange Online, - Windows PowerShell for automation of day-to-day administrative and Office 365 configuration tasks. - Expertise in Office 365 security and compliance technologies including retention policy, Data Loss Prevention, AIP data encryption and advanced eDiscovery. - Develop and support Identity & access management solution - Experience in the consolidation & separation of the Microsoft 365 tenant - Experience in managing and troubleshooting Mail Flow, routing, connectors, Transport Rules etc. - Manage M365 licenses, policies, and security configurations. troubleshoot and resolve user access and application-related issues. - Tool specific expectations: - M365 tools - Design, develop, and deploy M365 tools, including Microsoft Teams, OneDrive, and Office 365* Configure and manage M365 tool environments, including tenant settings, policies, and permissions - Develop and maintain M365 tool governance policies and procedures - Active Directory - Design, implement, and manage Active Directory infrastructure, including domain controllers, forests, and domains - Configure and manage Active Directory objects, including users, groups, and computers - Develop and maintain Active Directory governance policies and procedures - Single Sign-On (SSO) - Design, implement, and manage SSO solutions, including Azure Active Directory (AAD) and Active Directory Federation Services (ADFS) & O'Auth - Configure and manage SSO environments, including identity providers, service providers, and relying parties - Develop and maintain SSO governance policies and procedures - General IT: End-user support and training for hardware and software - Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, SharePoint, OneNote, Outlook, Yammer, MS Stream, MS TEAMS, MS Forms etc) - New user setup and orientation including installing and configuring workstations, software, telephone services, network printing, etc. - Provide tier 2 and tier 3 support and trouble shooting - Operational Security, Maintenance and Governance - Troubleshoot various Office 365 issues including connectivity and mobility - Responsible for logical and physical controls of the company's IT system by providing, every quarter, documented assurance that access to computer resources (data, equipment and facilities) is reasonable and restricted to authorized individuals - Perform software upgrades and patches (bios, firmware upgrades, etc.). - Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilisation reports, site and system usage, growth reports, and manage site collection quota settings