Sky Branch
1 week ago
Job Description To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers - cross training in cards, liabilities, assets. . This skill will also do sales with assigned customer based mapped to them. . Measure of outcomes - NPS, Service Level, Service Quality and Sales. . Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. . Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. . Complete the logs specified by the process (End-of-day target). . Adherence to Information Security norms & quality process norms. . To be aware of and comply with any updates about the process. . Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
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Sky Phygital
3 weeks ago
Jaipur, India Kotak Mahindra Bank Limited Full timeJob Description We are seeking a dynamic and customer-centric Sky Phygital Relationship Manager to join our Sky Channel-Phygital team at Kotak Mahindra Bank Ltd. In this role, you will play a crucial part in managing and enhancing our retail liabilities product sales and customer support operations across our branch network. Your primary focus will be on...
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Sky Phygital
2 weeks ago
Indore, India Kotak Mahindra Bank Limited Full timeJob Description As a Sky Phygital Relationship Manager, you will be the face of our bank, representing us in branches and interacting directly with customers. Your primary goal is to enhance customer satisfaction and drive sales of retail liabilities products. You will be a key part of our team, ensuring a seamless and positive customer experience.
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Sky Global Indian
1 day ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description JD - RM - Global Indian Department CEC (SKY Branch) Location Thane and Hyderabad Number of Positions Reporting Relationships Position Grade M1 to M5 - Build and nurture personal relationship with affluent NR customers by in-depth profiling of the client, identify opportunities and matching these opportunities to products/ solutions provided...
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Sky Phygital
3 weeks ago
Bengaluru, India Kotak Mahindra Bank Limited Full timeJob Description Sky Phygital - Relationship Manager Job Role: 1. Customer Engagement (meeting, Video call, Tele call) and Relationship Management on the mapped C Cat book of the branch. ( C category book of 2-3 brancheswith approx. 1000 to 1500 customers will be mapped ) 2. Cross sell ofAsset( HL, LAP, CL,PL, GL, WC, CV )Liability( CA, SA TD) andThird Party...
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Sky Branch
3 days ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description . Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. . People management skill essential. . Experience in working in a tele-sales or relationship management in BFSI preferred. . Certified in AMFI/IRDA. . Good listening skills and strong...
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Sky Branch
1 week ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description Job Role: Team Leader . Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. . Collaborating with fulfilment teams to ensure best in class conversion ratios. . Ensure availability of trained manpower to maintain production at 100% capacity. . Meet cost to income ratios as...
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Sky Branch
1 week ago
Thane, India Kotak Mahindra Bank Limited Full timeJob Description . Graduate/Postgraduate with relevant banking experience. . Strong communication and relationship management skills. . Good understanding of banking and investment products. . Prior experience handling premium customer segments preferred.
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Thane, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree Key Responsibilities Conduct regular financial and sales audits to ensure data accuracy and compliance with internal policies Analyze audit findings and prepare detailed reports with actionable insights Collaborate with cross-functional teams to identify process gaps and recommend improvements Maintain and...
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SKY RM NR Acquisition-Sky Channel-VRM
7 days ago
Mumbai, India Kotak Mahindra Bank Limited Full timeJob Description - Review NR Account opening forms for accuracy and completeness - Perform document check as per KYC norms and RBI guidelines - Making verification call to NRI customer and validate detail as per account opening form - Coordinate with Sales, Branch and operation team - Ensure Tat is maintained as per SLAs. - Prepare daily MIS for accounts...
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Information Technology Support Analyst
2 weeks ago
India HDFC securities Full timeJD - IT Analyst About Us: HDFC securities is one of the leading stock broking companies in India and a subsidiary of HDFC Bank, a renowned private sector bank. It has been serving a diverse customer base of retail and institutional investors since 2000. Headquartered in Mumbai, it offers an exhaustive product suite to help its customers invest in Equities,...