Telesales & Renewals Professional (0-1 Yrs) Chennai (telesales/inside Sales/bpo)
3 days ago
Overview - The Market Development team is our direct link to our customers and brings in the revenue It includes sub teams like Renewals HVM High Value Memberships Hubs and Retail Centers They might be spread across locations but they are united by one cause What s the sale for today Role - As a Product Advisor you will be responsible for making sales calls and closing sales pitches with our members - To be a successful Product Advisor you should be persuasive and able to work in a high-pressure environment - Ultimately a top-performing Product Advisor is the one who follows sales scripts and demonstrates exceptional communication negotiation skills and delivers a great customer experience What you will do in this role- Making outbound calls to Members basis the leads provided offering the customers products which would help them in their life partner search - Following the defined sales process to convert free members into revenue paying customers - Ensuring Call Disposition Comments are updated once the call is completed with all relevant details - Making the required number of calls for following up with Enquiries which are not converted - Updating the details of follow-up in the system - Meeting daily talk time Targets and Calls to be done - Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met - Appearing for periodic evaluations - Interfacing with walk-in customers if assigned the task explaining to them features of the Centre and converting them to Premium Membership - Maintaining all documentation that pertains to the above responsibilities What you should have- 1 year of relevant experience in Sales or Telesales - Strong negotiation and consultative selling skills - Effective communication skills - verbal and written - Clear diction and clarity in speech - Minimum Qualification HSC Mandatory Points- Bachelor s Degree - Fluency in Regional language ref updazz com
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