Director of Human Resources

Job Description Summary Administration - Ensure alignment of departmental activities with the Corporate Human Resources Strategy and oversee the implementation of relevant hotel-level initiatives. - Represent the Human Resources function on the Hotel's Executive Committee. - Coordinate and monitor all activities within the Human Resources Division. - Prepare, maintain, and update the Human Resources Departmental Operations Manual. - Ensure compliance with all Company and Hotel Human Resources policies and procedures. - Ensure strict adherence to government-mandated labor laws and employment legislation. - Oversee employee welfare programs, ensuring benefits are competitive and relevant to the local market. - Ensure timely submission of required Human Resources documentation to Divisional/Regional HR Specialists. - Conduct regular departmental communication meetings to foster transparency and engagement. Customer Service - Support the hotel's commitment to service excellence by recruiting and training individuals who deliver outstanding guest experiences. - Ensure the Assistant Human Resources Manager provides professional, courteous, and empathetic service to internal customers and visitors to the HR Division. Financial Management - Contribute to the hotel's financial objectives through effective and efficient HR management. - Prepare the Annual Human Resources Budget in alignment with hotel goals. - Maintain optimal staffing levels and payroll systems to maximize productivity and control labor costs. - Research and recommend competitive compensation, benefits, and incentive structures. - Ensure strict adherence to departmental budgets, cost control measures, and proper expenditure approvals. - Ensure compliance with all financial policies, procedures, and reporting requirements related to HR operations. Marketing & Communication - Implement a robust Employee Communications Program to enhance awareness of Hyatt International's Corporate Strategy and operational philosophy. Operations - Ensure that employee facilities meet Hyatt International's standards of quality and functionality. - Represent the hotel in union negotiations and related activities, in collaboration with the Regional HR Specialist and hotel management. Personnel Management - Ensure fair and consistent treatment of all employees in accordance with employment terms, local laws, and company policies. - Oversee the recruitment and selection process, providing effective solutions to departmental hiring needs. - Support the development of supervisory and managerial staff through succession planning, coaching, mentoring, and leadership training. - Oversee the training and development function for all hotel employees. - Assist in the training of HR team members to ensure they possess the necessary skills for optimal performance. - Foster strong professional relationships across all employee levels, with a focus on welfare, safety, and career development. - Ensure employees report to duty punctually, maintain proper grooming standards, and adhere to uniform and identification protocols. - Champion the implementation of The People Philosophy across all hotel departments. Other Responsibilities - Maintain professional relationships with counterparts in competitor hotels, business partners, and relevant external organizations. - Adapt to changes in the Human Resources function as influenced by industry trends, company directives, and hotel needs. - Understand and comply with the hotel's Employee Handbook, particularly policies related to fire safety, hygiene, health, and workplace safety. - Attend training sessions and meetings as required. - Perform any other duties and responsibilities as reasonably assigned.