Database Administrator

Job Description Job Title: Database Administrator (DBA) Location: Kochi, India (Onsite) Permanent - Full Time About Us: Cyncly is a global technology powerhouse with 2,400+ employees and 70,000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our end-to-end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Africa. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of end-to-end solutions. Our global presence allows us to provide world-class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specializing in technology. Build Your Career with Cyncly in Kochi Kochi is Cyncly's newest hub, opening doors to exciting career opportunities across diverse functions. Here, you'll collaborate with global experts, engage in innovative projects, and grow in a culture that values innovation, flexibility, and continuous learning. With access to top mentors, excellent learning resources, and a flexible and autonomous working environment, you'll have everything you need to thrive. About the Role The Database Administrator (DBA) is a hands-on technical expert responsible for the day-to-day operations, maintenance, health, and performance of Cyncly's critical database infrastructure. This role provides essential operational support for both on-premises SQL Server and cloud-hosted Azure database environments. The DBA is instrumental in ensuring high availability (HA), data integrity, and compliance with operational standards, working closely with development and support teams across all the Cyncly global regions. Key Position Responsibilities Include: Database Operations and Maintenance - Provide expert-level DBA support for all SQL Server and Azure hosted database environments. - Perform daily monitoring, health checks, and capacity reporting of all database systems, ensuring the successful running of scheduled overnight processes. - Manage and execute database maintenance tasks, including managing backups, restorations, and disaster recovery processes to ensure data integrity and recoverability. - Implement and manage the patching strategy, including applying Hotfixes and Cumulative Updates to SQL Server instances to maintain security and stability. - Troubleshoot and resolve complex SQL Server related issues and production incidents with a high degree of urgency, communicating daily progress and risks to stakeholders and management. - Participate in database lifecycle management, including performing installations and configurations of new SQL Server instances. High Availability and Performance - Maintain and support existing high availability solutions, including Log-Shipping, Failover Clustering, and Always On Availability Groups. - Apply advanced techniques for database and query performance tuning, indexing strategies, and optimization. - Work closely with development teams, providing technical help, and ensuring database designs adhere to best practices and operational standards. - Possess a good understanding of RDBMS concepts and strong database design skills. Technical Scope and Collaboration - Utilize knowledge of SQL Server technologies such as Replication, SSIS (Integration Services), SSRS (Reporting Services), and SSAS (Analytical Services). - Apply proficiency in Microsoft Azure IaaS and PaaS solutions related to database services. - Liaise effectively with support and development teams in IT to ensure collaborative problem-solving and service delivery. - Provide technical help and training to junior team members to enhance overall team skill sets. Required Experience and Qualifications: - Experience: Minimum of 2-4 years of hands-on experience in SQL Database Technologies. - SQL Versions: Extensive experience in various SQL Server versions. - HA/DR: Strong practical knowledge in implementing and supporting high availability solutions (Always On, Failover Clustering, Log-Shipping). - Core Skills: Proficiency in database recovery techniques, performance tuning, indexing strategies, and deep knowledge of SSRS, SSIS, and T-SQL. - Maintenance: Expertise in Patching strategy for Hotfixes and Cumulative Updates. - Cloud: Experience in Microsoft Azure IaaS and PaaS environments. Core Competency Requirement: - Communication & Collaboration: Excellent communication and inter-personal skills, with the ability to clearly convey technical issues. - Problem Solving: Strong analytical skills, a quick learner with an eye for detail, and ability to troubleshoot complex issues effectively. - Execution Focus: Drive for results within deadlines, high degree of self-motivation, and tenacity to get the job done. - Prioritization: Ability to prioritize work effectively and escalate issues at an early stage. Desired Skills: - Other DBs: Basic knowledge in other database systems, including Oracle and MySQL (or PostgreSQL). - Automation: Experience with PowerShell scripting for DBA automation. - Infrastructure: Familiarity with underlying infrastructure (Windows Servers, Virtualization solutions, Linux). - BI: Knowledge of implementing Data warehouse using MS BI toolsets. Working for us At Cyncly, we call our team OneCyncly, a reflection of how we work together as one, united by our purpose: powering businesses that bring spaces to life. Our strength comes from our diversity of experiences, perspectives, and skills - and we thrive when we work together with openness, trust, and respect. Here, you'll join a group of colleagues who take ownership, solve problems, and focus on making an impact. We embrace curiosity, welcome new ideas, and see mistakes as opportunities to learn. You'll have the freedom to work flexibly and autonomously, supported by teammates and leaders who are committed to your growth. We celebrate the different ways people contribute and encourage everyone - from every background - to bring their authentic self to work. Because when we collaborate, challenge each other, and share what we know, we build something better together. If you want to work in a place where your ideas matter, your growth is valued, and your work shapes the spaces people live, work, and play in - Come join us.