Qa Engineer

4 days ago

Hyderabad Telangana, India Awign Expert Full time

About the client - We are a world-changing team of AI researchers and engineers working on the cutting edge of generative AI We are building systems that work across telephony chat video email text to assist accelerate the human workforce with artificial agents Our focus is on helping customers improve their outcomes in the areas of Business Process Customer service IT support Accounting Human resources Legal services Marketing IP Legal etc 5 days working - Hyderabad Rounds 1 Virtual 1 Physical Location Hitech City Hyderabad Role Overview We are looking for a QA Engineer who is passionate about ensuring quality in AI-driven voice assistant products This role involves a mix of deep manual testing API validation and basic automation work using Python Key Responsibilities Perform extensive manual testing of conversational AI assistants reviewing call recordings chat transcripts and verifying assistant responses Validate call flow quality identify interruptions speech recognition errors and prompt misbehaviors Test and verify new product features enhancements and bug fixes Write detailed scenario-based test cases for voice and text interactions Perform API testing manual or using tools like Postman and validate integration between backend services Execute basic automation scripts in Python for repetitive API or functional tests Collaborate with developers and product teams to understand requirements and identify test coverage Contribute to prompt testing counter-prompt validation and comparison testing against competitor products Support release validation for multiple client-specific AI assistants Qualifications 3 years of QA experience in a product or SaaS environment Strong interest and proven ability in manual testing especially testing user experience voice call flows and real interactions Hands-on experience with API testing using tools like Postman Insomnia or similar Basic Python scripting knowledge able to read run or slightly modify automation scripts Clear understanding of QA concepts test planning test case design regression defect tracking etc Good communication skills able to clearly articulate issues document observations and collaborate with cross-functional teams Curiosity to understand how AI assistants think speak and behave and eagerness to find where they fail

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