SRE Engineer

About Mindstix Software Labs Mindstix accelerates digital transformation for the world's leading brands. We are a team of passionate innovators specialized in Cloud Engineering, Enterprise Mobility, Digital Experiences, and Data Science. Our SRE experts deliver cloud strategy and massive-scale cloud infrastructure for Fortune 500 customers and silicon valley ventures. We work across a diverse set of industries such as eCommerce, Luxury Retail, SaaS, Consumer Tech, Health Tech, and Hospitality. A fast-moving open culture powered by curiosity and craftsmanship. A team committed to bold thinking and innovation at the very intersection of business, technology, and design. That's our DNA. Roles and Responsibilities Mindstix is looking for DevOps and Site Reliability Engineers. As a member of our Cloud Engineering team, you have an opportunity to work on modern cloud-native infrastructure using our bleeding-edge DevOps toolchain. - Design Infrastructure Architecture as per solution needs - Follow well architectured framework - Develop Infrastructure as Code (Terraform, CDK) - Deploy and maintain production infrastructure hosted on AWS - Design and develop advanced observability solutions (OTEL, Grafana, Prometheus, Splunk) - Build and design CI/CD pipelines (Jenkins or Argo CD + Code Build ) - Analyze complex system behavior, performance, and application issues - Capacity planning - Drive down operational cost through automation and system design - Promote security excellence across a broad set of internal and external customers - Define and create standard operating procedures for support teams - Implementing "actionable" alerts - Work closely with the service development team - offering education and guidance on integration, support, and monitoring across the toolset - Demonstrate troubleshooting skills - Deep knowledge of the services running on the infrastructure - Automate processes - Have understanding of self service tools like Backstage. What you need to know: - Expertise in cloud architecture (AWS) and IAC tools (Terraform and CDK) - Mastery in Kubernetes - Proven technical troubleshooting and performance tuning experience - Experience with distributed systems, networking, hardware, logistics, and operations, or capacity planning - Strong written and oral communication skills are required. - Ability to contribute to multiple projects/demands simultaneously - 4+ years of experience handling critical production grade infrastructure - 2+ years of software development experience is preferred Qualifications and Skills - Bachelor's or Master's degree in Computer Science, Information Technology, or allied streams. - 5+ years of hands-on experience in building virtualized cloud infrastructure and deploying applications to cloud environments: Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). - Cloud Foundations: Strong foundations in virtualization, infrastructure-as-code, containers, private, hybrid, and public cloud computing concepts. - Programming Foundations: Strong hands-on experience with at least one programming or scripting language such as Python, GoLang, Java, JavaScript, Groovy, Bash, Powershell. - OS Proficiency: Proficiency in system administration on Linux and Windows. Toolchain Expertise: - Docker, Kubernetes, EKS, AKS - Helm, Spinnaker - Terraform, CDK, AWS CloudFormation - Jenkins, GitHub Actions - AWS CLI, Azure CLI - ELK Stack, Grafana, Prometheus, Dynatrace - Chef, Puppet, Ansible - JIRA, Confluence, Slack - CI/CD Pipelines: Hands-on experience in building Continuous Integration and Continuous Deployment pipelines at enterprise scale. Experience deploying microservices and application workloads. - Networking Competency: TCP/IP stack and protocols, software-defined networking (SDN), DNS, DHCP, Tunneling and VPN, Proxies and NAT, Load Balancers, Firewalls, Gateways, TLS. - Security Competency: Strong foundations in identity management, authentication, authorization, key management, certificate management, SAML, and OAuth. - Release management: Experience with release strategies such as Canary, Blue-Green, Rolling Updates. - Scalability engineering: Experience in designing, deploying, and testing distributed applications in multi-cloud environments. - HA and DR: Experience with high-availability architecture, disaster recovery strategies, multi-AZ and multi-region deployment models. - Integration Experience: Experience with REST APIs, GraphQL, Enterprise Integration Patterns, API Management, Service Bus and Async-Messaging. - Monitoring Experience: Experience in protocols and tools for observability - log aggregation, telemetry monitoring, application performance monitoring (APM), analytics, distributed tracing and alerting. - Data-tier Expertise: Operationalizing storage services and managed databases: SQL, No SQL, Data Lake, Data Warehouse, Cloud Data Platforms, Object Storage Services. - Experience with capacity planning, cost estimation, and cloud cost optimization. - Excellent written and verbal communication skills: Ability to engage with technical and non-technical team members. - Strong problem-solving and debugging skills with an ability to rapidly learn new technologies and tools. Who Fits Best? - You are a passionate programmer with a flair for solving complex engineering problems. - You enjoy working in a fast-paced creative environment. - You thrive in a customer-centric environment with the ability to actively listen, to empathize, and to collaborate with globally distributed teams. - You are a team player with a desire to mentor and inspire others to do their best. - You are detail-oriented with an appreciation for craftsmanship in everything you do. - You love to express ideas and to articulate well with strong written and verbal English communication skills. Location This position is primarily based at our Pune (India) headquarters, requiring all potential hires to work from this location. A modern workplace is deeply collaborative by nature, while also demanding a touch of flexibility. We embrace deep collaboration at our offices with reasonable flexi-timing and hybrid options to our seasoned team members. Benefits - Flexible working environment. - Health Insurance Coverage. - Accelerated Career Paths. - Global customers. - Competitive compensation and perks. - Rewards and Recognition. - Sponsored certifications. - Mentorship by industry leaders. Equal Opportunity Employer Mindstix is committed to an inclusive and diverse work environment. We do not discriminate based on race, colour, ethnicity, ancestry, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any other legally protected status.