Senior Software Engineer

About Joyful Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction Joyful is a part of Germinait Solutions Pvt Ltd Our Joyful modules Engage and Listen help businesses understand and manage stakeholder interactions across digital channels We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams all through one seamless platform At Joyful we re committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights personalized replies and a joyful experience for customers users and employees alike The Opportunity We re seeking a Senior Software Engineer who thrives on solving complex problems architecting scalable systems and bringing innovative AI-powered features to life You will work on a modern cloud-native stack leveraging serverless deployment microservices and AI ML integrations to build resilient high-performance solutions In addition to delivering high-quality code you ll contribute to Joyful s Vibe Coding culture our approach to writing code that s clean collaborative and a joy to work with What You ll Do Backend Cloud Development Design develop and maintain scalable microservices for Joyful s Engage and Listen platforms Build serverless applications and functions AWS Lambda Azure Functions or GCP Cloud Functions for rapid cost-effective deployments Implement robust APIs and data pipelines optimized for performance and reliability Ensure security compliance and data privacy in all backend services AI-Powered Solutions Integrate AI ML models into production workflows to enhance automation personalization and analytics Collaborate with data scientists to operationalize AI models for real- time and batch processing Build features that leverage NLP sentiment analysis and predictive analytics for stakeholder communication insights Vibe Coding Culture Write clean well-structured and maintainable code that engineers enjoy working with Participate in pair programming peer reviews and collaborative debugging sessions Share best practices and mentor junior engineers to raise the technical bar across the team Help maintain a development atmosphere that s positive creative and focused on continuous improvement DevOps Deployment Work closely with DevOps teams to optimize serverless deployments CI CD pipelines and automated testing Ensure observability monitoring and alerting systems are in place for all deployed services Contribute to cost optimization strategies for serverless architectures Collaboration Problem-Solving Partner with product managers architects and designers to translate business requirements into technical solutions Participate in sprint planning backlog refinement and retrospectives Troubleshoot production issues and drive root cause analysis for lasting fixes What You ll Need 5 years of experience in software development preferably in SaaS or AI- driven products Strong expertise in backend development using Java Spring Boot Node js or Python Experience with serverless architectures AWS Lambda Azure Functions or GCP equivalents Solid understanding of cloud services AWS Azure or GCP and microservices design patterns Hands-on experience integrating AI ML models into applications Familiarity with NLP speech-to-text or sentiment analysis APIs is a plus Knowledge of relational and NoSQL databases PostgreSQL DynamoDB MongoDB etc Experience with CI CD pipelines automated testing and monitoring tools Strong problem-solving skills and ability to work in fast-paced collaborative environments Passion for clean maintainable code and contributing to a healthy team culture Why Join Joyful Work on AI-powered solutions that transform how businesses connect with their stakeholders Be part of a team that embraces serverless-first development and modern cloud-native architectures Thrive in a Vibe Coding culture where great engineering meets great energy Collaborate with talented peers in a supportive innovation-driven environment Enjoy professional growth opportunities in a fast-scaling company Work from our beautiful Goa office while building solutions used worldwide At Joyful we believe that combining AI innovation scalable cloud design and a joyful coding culture leads to exceptional products If you re passionate about building intelligent high-performance systems while keeping the engineering vibe positive we d love to hear from you Job Types Full-time Permanent Pay 1 200 000 00 - 2 000 000 00 per year Benefits Health insurance Paid time off Provident Fund Work Location In person