[08/11/2025] Technical Writer

We have openings for Technical Writer professionals at Bangalore location. Total Experience: 2+Years to 9years Role: Technical Writer Work Location: Bangalore (Manyata Tech park) Mode of Work: 5 Days Working from Office Salary: Case to case basis Job Description: Purpose of the Job The Technical Writer is responsible for creating, managing, and continuously improving technical documentation for Black Box's product portfolio, with a strong focus on KVM, AV, and IoT solutions that enable our Control Room & Command Canter strategy. This role works closely with Product Management, R&D, and cross-functional teams to ensure documentation is accurate, user-friendly, and aligned with product lifecycles and customer needs. The writer will also leverage AI-driven tools and processes to enhance efficiency, consistency, and scalability of content development. Primary Roles & Responsibilities - Produce and maintain technical documentation, including Technical Data Sheets, Application Notes, Product Specification Sheets, Reference Manuals, Training Documentation, How-To Guides, and Technical Web Content for internal and external audiences. - Collaborate with Product Management and R&D teams to ensure documentation accurately reflects product features, functionality, and updates across the KVM, AV, and IoT product portfolio. - Apply AI-based content development and editing tools to improve authoring, translation, content reuse, and version control. - Translate complex technical ideas into clear, concise, and engaging content for diverse audiences (administrators, system integrators, developers, non-technical users). - Study internal processes, drawings, specifications, mockups, and product samples to create precise and usable procedures. - Analyze existing and potential content to maintain continuity in voice, style, and technical accuracy across all documentation. - Manage updates and revisions across channels (web, print, partner portals) and ensure accuracy across all systems. - Support the development of control room strategy content, highlighting how Black Box solutions integrate and provide value. - Anticipate documentation challenges and propose proactive solutions to ensure high-quality deliverables within project timelines. Skills, Knowledge, Abilities - Exceptional writing, editing, and communication skills with strong attention to detail. - Strong technical aptitude and ability to explain complex concepts to both technical and non-technical audiences. - Proficiency with AI-powered content creation/editing tools and openness to adopting emerging technologies in documentation. - Effective collaboration skills with Product Management, Engineering, and R&D teams. - Ability to quickly learn new technologies, product specifications, and business processes. - Strong organizational and project management skills; capable of balancing multiple priorities. - Ability to mentor and share best practices across the business. - Strong presentation skills with the ability to communicate documentation strategy to leadership and stakeholders. Education/Experience Requirements - Bachelor's Degree in English, Journalism, Communications, Technical Writing, or related field (or equivalent work experience). - Technical/Engineering education is preferred. - 3+ years of technical writing experience, preferably in high-tech product manufacturing or related industries. - Experience working with documentation management systems, AI-driven authoring tools, MS Office, and Adobe Creative Suite. - Familiarity with KVM, AV, IoT, or related Control Room technology domains preferred. if interested, please do share below details along with your profile to vijitha.k@blackbox.com Total experience: Rev experience into Technical Writing: Do you have experience on KVM/ IOT/AV domains: CTC: Exp CTC: Notice period: Cur Location: Pref location: Cur company: Any offers in pipeline: Education qualification: Are you comfortable for 5 days working from office: Are you comfortable with Manyata location (Bangalore): Reason for change: