Learning And Development Specialist

5 days ago


Delhi India EazyGrad Full time

Job Description Role: Learning & Development Specialist Location: Janakpuri, West Delhi Mode: In-Office Working Days : 5.5 days Summary Description: At EazyGrad, we're building India's most trusted education brands. We are seeking a L&D Specialist to design, develop, and deliver engaging Product, Process and Pitch training for both new joiners and existing employees in the Counselling Department. This role is critical to driving a high-performance culture and ensuring our counsellors are equipped with the skills needed to thrive in a fast-paced, mission-driven environment, along with ensuring strong quality control within the by evaluating training effectiveness, analysing performance metrics, and implementing data-driven improvements. Roles & Responsibilities: Design and deliver structured, engaging, and impactful training programs for the Counselling Department. Drive continuous learning and employee development. Monitor and assess the quality of counsellor calls, supervise CRM entries and system usage. Assess and evaluate training effectiveness. Requirements: 4+ years of experience in the Online Degree Programs Industry. Strong understanding of higher education programs. Hands-on experience with learning management systems (LMS) and digital learning tools.



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