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Store Manager-dtc

4 weeks ago

Navi Mumbai Mumbai City Mumbai, India Airtel Full time
Job Description

Key Deliverables:

- Ensure seamless store operations in line with SOPs, maintaining brand standards in visual merchandising and in-store setup.
- Control inventory with regular stock checks, optimize product availability through effective supply chain coordination.
- Drive store profitability by tracking budgets, minimizing operational costs, and preventing inventory losses.
- Deliver outstanding in-store customer experience by resolving issues promptly and fostering loyalty.
- Monitor store performance through defined KPIs and report insights to senior leadership.

Role Responsibilities:

- Lead and coach store staff to maximize customer service standards and sales performance.
- Implement and uphold security protocols to prevent shrinkage and safeguard assets.
- Ensure timely execution of store launches, refits, and brand campaigns.
- Collaborate cross-functionally with marketing, HR, and finance to align with organizational goals.
- Conduct staff training on products, sales strategies, and retail best practices to boost team capability.