Telecaller
1 week ago
Role Summary: As a Telecaller, you will make outbound and receive inbound calls to potential and existing customers, explain our herbal product range, follow up on leads, handle customer queries, and contribute to achieving sales/conversion targets. You'll bridge between marketing + product teams and our end-customers, helping articulate product benefits, brand values and ensuring delighted customer interactions. Key Responsibilities: · Make outbound calls to prospective leads (for example: people who signed up on our website, social-media inquiries, previous customers) to introduce our brand and product offerings. · Receive inbound calls from interested customers; respond professionally, share product details, pricing, offers, shipping & returns information. · Understand customer needs/preferences (skin/hair/health concerns) and suggest appropriate herbal solutions from our portfolio. · Follow up on previous calls/leads to move them along the purchase funnel (interest → consideration → purchase). · Maintain and update accurate records of all calls, interactions, customer details, and product interests · Achieve daily/weekly/monthly calling, lead-generation and conversion targets (as defined by Sales/Marketing). · Collaborate with marketing and product teams: share customer feedback, queries, objections, and suggestions to shape offers, scripts, and product development. · Stay up to date with product knowledge (ingredients, benefits, usage instructions, promotions) and regulatory or compliance aspects (herbal claims, wellness regulations) as applicable. · Handle customer objections, rejections, and queries with patience and professionalism. · Provide input into improving call scripts, promotional offers, customer engagement tactics based on field experience. · Uphold the brand's voice, values and customer-centric ethos in all interactions. Required Skills & Qualifications: · Minimum educational qualification: 12th pass; a bachelor's degree in any stream preferred · Herbal D2C Experience is a must. · Excellent communication skills (spoken & written) in English + Hindi · Strong interpersonal skills, courteous phone manner, ability to build rapport quickly. · Persuasive, goal-driven, with the tenacity to follow up and close leads. · Good listening skills – ability to understand customer concerns, ask clarifying questions, and suggest relevant products. · Basic computer skills: MS Office (especially Excel/Word) & ability to work with telephone systems. · Ability to work under pressure and meet calling / sales targets. · Positive attitude, resilience in face of rejection, willingness to learn and adapt. · Prior experience in tele‐sales, call centre, or customer service is a plus · Interest in herbal/wellness industry, some knowledge of skincare/haircare/ayurvedic products would be beneficial. (Preferred)
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Telecalling
1 day ago
India Whitefield Careers Full timeJob Title: Telecaller Location: Remote Experience Required: Minimum 1 year About the RoleWe are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation activities while...
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Telecalling
21 hours ago
India Whitefield Careers Full timeJob Title: Telecaller Location: Remote Experience Required: Minimum 1 year About the Role We are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation activities while...
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Telecalling
2 days ago
India Whitefield Careers Full timeJob Title: Telecaller Location: Remote Experience Required: Minimum 1 year About the Role We are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation activities while...
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Telecalling
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india Whitefield Careers Full timeJob Title: TelecallerLocation: RemoteExperience Required: Minimum 1 yearAbout the RoleWe are looking for an experienced and motivated Telecaller with at least 1 year of calling or customer interaction experience. The ideal candidate should be confident in handling outbound calls, engaging with prospects, and supporting lead-generation activities while...
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Telecaller
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India IMTP Consultancy Services Full timeWe are interested in hiring a dedicated and hardworking individual as a Telecaller to join our sales team.Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to...
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teleCaller
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India Abhyaka_Academy Full timeCompany Description At Abhyaka Academy, we believe that true education goes beyond memorization. Our mission is to provide students with high-quality, application-oriented education that nurtures practical knowledge and critical thinking. We strive to make learning accessible and affordable, ensuring every student has the opportunity to achieve their dreams....
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teleCaller
2 weeks ago
India Abhyaka_Academy Full timeCompany Description At Abhyaka Academy, we believe that true education goes beyond memorization. Our mission is to provide students with high-quality, application-oriented education that nurtures practical knowledge and critical thinking. We strive to make learning accessible and affordable, ensuring every student has the opportunity to achieve their dreams....
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Bengaluru, India ETHNUS CONSULTANCY SERVICES PRIVATE LIMITED Full timeJob Description Hiring: Telecaller (Admission Counsellor) Location: Ethnus Consultancy Services Role: Admission Counsellor (Telecalling) Key Responsibilities: Make outbound and cold calls to prospective students Counsel and guide candidates regarding courses and admissions Requirements: Experience in outbound calling or cold calling Good communication and...
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Bengaluru, India Decorpot Full timeJob Description Company Description Decorpot is a leading home interior brand that has been transforming houses into dream homes since 2015. Recognized as the Leading Interior Designers in South India, the company has completed over 10,000 successful projects, providing premium quality interiors at affordable prices. Decorpot operates in multiple cities such...
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Receptionist & Telecaller
2 weeks ago
India HAMMOQ Inc. Full timeJob Description Company Description Hammoq is looking for a smart, well-spoken and customer-friendly Receptionist who can also handle telecalling duties. The candidate will be the first point of contact for visitors, manage front desk operations, and handle incoming/outgoing calls related to customer inquiries, bookings, and promotions. Job Description -...
