▷ (Apply Now) Onsite Service Engineer Igatpuri

4 weeks ago


Igatpuri Maharashtra, India Atlas Copco Full time

Key Responsibilities Provide service support for the installed base in Igatpuri Handle installation maintenance and calibration of industrial nutrunner Manage Annual Maintenance Contracts AMCs with key customer Ensure timely updates of customer and service data on digital platform Drive service contract renewals and identify opportunities for spare parts sale Maintain a strong focus on delivering high customer satisfaction Act as a single point of contact for customer support need Support business growth by building strong customer relationships through proactive service To Succeed You Will Need To look into the day-to-day functions of the service related jobs and resolve day to-day issues in the specified Territory Customer Allocated in the region To Ensure Response Time Handle the key account directly and ensure customer satisfaction To provide service to customers discuss with them make route cause analysis and give presentations to customer to improve life cycle of the Product Customer Training Education to ensure better up time of the product Ensure timely and effectively execution of Service Plan Close Co-ordination with Project team for timely execution of Installation of machine allocated to Service In Return We Offer You An opportunity to work with a leading industrial tools and service brand Exposure to advanced tightening systems and cutting-edge service practices A supportive and collaborative work environment that encourages learning and growth Hands-on experience with key customers and high-impact projects Access to continuous technical training and professional development programs A chance to be part of a customer-centric team driving operational excellence Recognition for your contributions through internal reward programs and career advancement opportunities Founded in 1914 and headquartered in France Desoutter Industrial Tools is a global leader in electric and pneumatic assembly tools serving a wide range of assembly and manufacturing operations including Aerospace Automotive Light and Heavy Vehicles Off-Road General Industry With over 1 200 employees worldwide we have opportunities across many functions designed to develop your skills in a wide range of roles and enhance your career



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