Associate - Insurance operations T500-20004

5 days ago

Thiruvananthapuram, Kerala, India ANSR Full time
ANSR is hiring for one of its clients.

We are seeking a driven and detail-oriented professional to join our organization as an Associate – Insurance Operations. You will play a key role in supporting our core insurance processes, delivering high-quality service to stakeholders, and helping us maintain our operational excellence.

This is a unique opportunity to be part of a global organization where your contributions will directly shape the way we work, collaborate, and grow. If you are looking to join a values-driven company that rewards ownership, initiative, and teamwork, we invite you to apply.

- Delivering a meticulous and streamlined administrative service/SSR.
- Dedicated to the precise management of data entry, meticulous data cleansing, and rigorous quality control of client and business partner information.
- Executing submission logging duties with precision, while also playing a pivotal role in achieving a seamless month-end close process.
- By meticulously managing policy data, implementing robust quality controls, and fostering collaboration across teams.
- Processing daily transactions as per the targets set by the process
- Exhibit the ability to manage and accommodate change effectively self and within the team proactively
- Follow all the policies outlined by the organisation
- Organize / participate in various divisional level and organization level activities and initiatives.
- Ensuring on-time Weekly / Monthly reporting as required
- Liaising with other departments as necessary
- Engage in both process-oriented and personal skill enhancement trainings, while staying informed about industry updates.

Accurate Data Entry:

- Understand customer requests and input accurate information into relevant IT / support systems.
- Ownership and Collaboration:
- Take full ownership of deliverables and collaborate effectively with the team to achieve collective targets.
- Consider the broader picture and recognize the importance of each process within the operational framework.

Effective Communication:

- Correspond with customers in a clear and concise manner to ensure mutual understanding.

Proactive Workflow Management:

- Proactively manage daily, weekly, and monthly workflows to meet key performance indicators and service standards.
- Ensure that all tasks are completed within designated timelines to uphold operational efficiency and customer satisfaction.
- Educational Qualification: Graduation in any discipline
- Previous work experience in relevant industry (not mandatory)
- Moderate to Excellent Computer skills; ability to work in MS Office systems is an added advantage.
- Good analytical skills, decision making, attention to detail, and business process orientation
- Must be flexible to work in different shifts

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