Remedy Admin Expert

4 weeks ago

Bangalore Karnataka, India PradeepIT Full time

About the job Remedy Admin Expert Manage the design implementation maintenance and continuous improvement of the BMC remedy ensure the remedy availability continuous operational support and any required development and customization to satisfy business requirements xe2x80x8b Remedy Architecture Design Lead review of Remedy design and implementation identifying gaps in current practices and oversee mitigation activities xe2x80x8b Development Customization Lead development of Remedy applications workflows forms and integrations to meet specific business needs xe2x80x8b Administration Maintenance Manage Remedy environment ensuring availability performance and security applying patches and upgrades xe2x80x8b Reporting Analytics Develop reports and dashboards analyses Remedy data for insights and supports data-driven decision-making xe2x80x8b Team Leadership Leads and mentors a team of Remedy developers administrators and analysts fostering collaboration and high performance xe2x80x8b Perform other responsibilities as required by higher levels of supervisionxe2x80x8b xe2x80x8bQualification xe2x80x8b Bachelors Degree in Information Technology Telecommunications or equivalent from an accredited universityxe2x80x8b xe2x80x8b Work Experience xe2x80x8b 6-8 years of experience in Remedy with at least Three 3 years in a supervisory role for lead levelxe2x80x8b A minimum of Four 4 years of experience in Remedy a related field for Specialist levelxe2x80x8b

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