Lead, Relationship Mgmt

Job Summary Achieving the business budget for the SME Business Working Capital department Managing the portfolio of the BWC with almost quality Achieving revenue budget as per goal sheet set by the bank Key Responsibilities Strategy Achieve MOM Business targets as per Performance scorecard Customer Experience Portfolio Risk Management 50 Business Achieve the MoM Business targets NTB NSR FX Trade Renewals for ETB clients as per the Performance scorecard Ensure that all new client on boarding is done in adherence to the parameters which are released by the products Team Optimise Cross-sell Balanced performance across products Attending to CEMs leads Processes Deferral Credit mate Covenants Pending and overdue Documents Insurance property Stock Stock Audit INR 50 Mio Stock Book Debt statement 50 mio Astar- AR3 AR4 AR5 NPA reporting Excess Past due Managements OPAC churn utilization People Talent Achieve MOM Business targets as per Performance scorecard Risk Management Follow all policies and procedures that are laid down by the Bank Business and ensure that there are no operating losses Frauds Ensure accurate and timely processing of customer instructions Complete all customer service keeping in mind the ML and KYC norms Governance Improvement in Straight to bank penetration Improvement in client retention Completion of all RFI Alerts and DRR alerts as per timeline set Certifications completed as per AMFI and IRDA No overdue E- learnings No non-compliance on FCRMP ABC AML CDD standards No complaints from customers due to lapse from the Bank s side NIL instances for Fraud Risk Management FRM Complaints sales errors cancellations completed within the benchmark as required Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct Take personal responsibility for embedding the highest standards of ethics including regulatory and business conduct across Standard Chartered Bank This includes understanding and ensuring compliance with in letter and spirit all applicable laws regulations guidelines and the Group Code of Conduct Effectively and collaboratively identify escalate mitigate and resolve risk conduct and compliance matters Key stakeholders CI CRC Policy Product Branches etc Other Responsibilities Embed Here for good and group s brand and values in India - Business banking team Perform other responsibilities assigned under group country Business or functional policies and procedures Multiple functions double hats Qualifications Graduate and PG with MBA or CA Will consider candidate with good experience in banking NBFC s Skills and Experience Computer proficiency Credit Analysis Stakeholder Management Knowledge of SME Lending Products People Management Client Management Service Productivity Tracking and Performance Management About Standard Chartered We re an international bank nimble enough to act big enough for impact For more than 170 years we ve worked to make a positive difference for our clients communities and each other We question the status quo love a challenge and enjoy finding new opportunities to grow and do better than before If you re looking for a career with purpose and you want to work for a bank making a difference we want to hear from you You can count on us to celebrate your unique talents and we can t wait to see the talents you can bring us Our purpose to drive commerce and prosperity through our unique diversity together with our brand promise to be here for good are achieved by how we each live our valued behaviours When you work with us you ll see how we value difference and advocate inclusion Together we Do the right thing and are assertive challenge one another and live with integrity while putting the client at the heart of what we do Never settle continuously striving to improve and innovate keeping things simple and learning from doing well and not so well Are better together we can be ourselves be inclusive see more good in others and work collectively to build for the long term What we offer In line with our Fair Pay Charter we offer a competitive salary and benefits to support your mental physical financial and social wellbeing Core bank funding for retirement savings medical and life insurance with flexible and voluntary benefits available in some locations Time-off including annual leave parental maternity 20 weeks sabbatical 12 months maximum and volunteering leave 3 days along with minimum global standards for annual and public holiday which is combined to 30 days minimum Flexible working options based around home and office locations with flexible working patterns Proactive wellbeing support through Unmind a market-leading digital wellbeing platform development courses for resilience and other human skills global Employee Assistance Programme sick leave mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth with opportunities to reskill and upskill and access to physical virtual and digital learning Being part of an inclusive and values driven organisation one that embraces and celebrates our unique diversity across our teams business functions and geographies - everyone feels respected and can realise their full potential 42536