[Apply Now] Integration Lead

2 weeks ago

Chennai, India Pando Full time

Job Description Key Responsibilities: Strategic Leadership: - Define and execute the overall integration strategy for the company's SaaS products. - Lead the development of integration roadmaps, ensuring alignment with business goals and technical requirements. - Collaborate with key stakeholders (Product, Engineering, Sales, Customer Success) to identify integration opportunities that enhance customer experience and business value. Team Management and Development: - Lead, mentor, and manage a high-performing integration team supporting technical integration, API management, and related activities. - Foster a collaborative environment to ensure team success in achieving both technical and business objectives. Integration Design and Execution: - Ensure integrations meet customer needs, adhere to best practices, and comply with security, data privacy, and regulatory standards. Customer Stakeholder Collaboration: - Work closely with customers, customer success teams, and sales teams to understand integration needs and ensure successful deployments. - Manage complex customer integration projects and deliverables while ensuring satisfaction. - Provide technical support and guidance for customer integration challenges. Continuous Improvement and Innovation: - Stay updated with the latest trends in integration technologies, SaaS architectures, and industry best practices. - Champion innovation in integration technologies and propose new solutions to improve performance and scalability. Cross-Functional Collaboration: - Collaborate closely with Product Managers and Engineers to ensure integration requirements are considered in product development. - Drive communication and coordination across teams for smooth integration releases and customer implementations. Requirements: - Proven experience in SaaS environments with deep understanding of integration technologies and best practices. - Experience in the Supply Chain or Logistics domain. - Strong attention to detail, quality, and compliance. - Ability to succeed in dynamic, changing environments and rapidly assimilate new information. - Capability to drive technical decisions and provide strategic guidance. - Strong problem-solving, troubleshooting, and analytical skills. - Excellent communication, presentation, and leadership skills. - Knowledge of Supply Chain is a strong advantage.

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