Team Member

Job Description About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Facility Operations: - Oversee and manage day-to-day facility operations, ensuring that building systems (HVAC, electrical, plumbing, etc.) are operating efficiently. - Regularly inspect buildings, equipment, and systems to identify any potential problems and take corrective action. - Overseeing housekeeping, pantry, cafeteria ( Monitoring the food vendors at site. Monitoring inventory of food & beverages, vending machine, and ensure all time availability of the same), and front office services. - Coordinating and managing internal events- board meetings, customer visits, town halls etc - Handling front office/reception. - Meet the health, safety and hygiene standards. - Take facility rounds to find out snags and initiate immediate rectification action. - Track stock of consumables (incl consumables and supplies for Client / GMC visits) and ensure optimal inventory levels). Co-ordinate for quotation from vendors and get PO created. - Monitor meeting room bookings and usage. - Horticulture and plantation maintenance. - Team Leadership: - Supervise and mentor facility staff, including janitors, technicians, and security personnel. - Provide training and guidance to team members to ensure effective and efficient service delivery. - Coordinate staff schedules and ensure proper coverage for daily operations. Vendor And Contractor Management - Coordinate with external vendors and contractors for maintenance, repairs, and projects. - Ensure quality service delivery as per SLA and within set budgets. - Oversee the work of contractors and vendors to ensure projects, events, repairs , etc,.are completed on time and within scope. Maintenance And Repairs - Develop and implement a preventive maintenance program to minimize downtime and ensure equipment & services availability. - Track and schedule repairs and maintenance to ensure minimal disruption to business operations. - Maintain records of all maintenance activities, equipment, and building services. - Coordinate with external vendors and contractors for maintenance, repairs, and projects. Safety And Compliance - Ensure compliance with health and safety regulations, including fire safety, emergency procedures, and environmental standards. - Conduct regular safety & hygiene audits (restroom, caf, kitchen, etc,.), fire drills to ensure preparedness. - Address safety hazards promptly with report and corrective actions. Budget Management - Assist the FM in budget preparation and monitor expenses to ensure cost-effective facility management. - Prepare reports on facility operations, maintenance activities, and expenses for management review. - Identify cost-saving opportunities and implement initiatives to optimize resource use. - Raising PR's and Processing the invoices on time and ensure timely payment to vendors. - Inventory and Supplies Management: - - Monitor and manage inventory of facility-related supplies and equipment. - Ensure timely procurement of necessary materials and maintain vendor relationships for supply replenishment (stationery, food supplies, etc,.) Client/Stakeholder Management - Support the FM as the primary point of contact for all facility-related inquiries from internal and external stakeholders. - Address facility-related complaints and resolve issues in a timely and professional manner.