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Sales Learning Development Manager The Sales Learning Development Manager contributes to the design delivery and administration of advisory services training programs in accordance with the organization s learning and development plan Under limited supervision this job works to meet the current and future human resource needs of the advisory services business by continuously improving current learning programs and enhancing the performance of individual employees Key Responsibilities and Duties Designs and develops all elements of the organization s learning and development programs to foster learning and provide growth opportunities for employees within advisory services Utilizes expert technical knowledge of the organization s systems databases and technologies to administer advisory services training and development programs and troubleshoots any issues that may arise throughout delivery of the programs Creates and reviews learning procedure manuals guides and course materials such as handouts and visual materials to support training efforts Determines key areas of improvement within the learning and development programs by analyzing course evaluations and quantitative training results Verifies that learning and development program covers internal systems and control processes along with relevant external standards and regulations to best prepare practitioners in advisory services Educational Requirements University Degree Preferred Work Experience 3 Years Required 5 Years Preferred FINRA Registrations SRC Indicator Series 7 Physical Requirements Physical Requirements Sedentary Work Career Level 7ICCompany Overview Nuveen is the investment management arm of TIAA It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes including fixed income equities and alternatives Nuveen is driven not only by the independent investment processes across the firm but also the insights risk management analytics and other tools and resources a truly world-class platform provides As a global asset manager our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future For more information about the firm please visit our website at Operations AssociateAs an operations associate within the Global Sales and Advisor Development team you will be responsible for providing operational and administrative support for various programs includingNew Hire and Product training programs taking place across the globe Operationally supporting the implementation and execution of the overall learning and development education framework An operations associate must be a highly organized detail-oriented professional who is responsible for overseeing the planning execution and delivery of key programs Key Responsibilities and Duties Ensure and remotely oversee effective delivery on all operational aspects of assigned internal education programs or other events in person and virtual in collaboration with clients SMEs and other learning-related team members Take ownership of the creation of organizational resources learning resource portals document depositories training agendas calendars automated tracking organizational resources Create pre and post program communications with participants This includes preparation of welcome letters logistics information Edits and integrates content into organizations templates and communication deployment systems Executes multiple administrative assistant operations including complex meeting scheduling facility and entertainment arrangements and expense and billing reconciliation with a focus on process improvement and scalable design Participate in the continual improvement of existing operational plans for program delivery and maintaining complete files on all programs to ensure smooth delivery of future program offerings Maintains regular project reports to communicate the status of the projects and results to key stakeholders when needed Works collaboratively with internal and external business partners to schedule and execute training programs Manage and maximize a pre-set budget for the program delivery Researches and follows market trends solutions and technologies that can be leveraged to improve training delivery processes and maximize resource utilization Effectively communicates and can collaborate with team members to work towards successful project outcomes Participate in key program activities meals social activities and selected classes to enhance communications provide support and address issues as they arise This may include weekend evening and early morning hours depending on the program Manage evaluation process and track follow-up items proposes solutions and or improvements to Learning Program lead regarding long-term program needs Periodic travel between Pune and Mumbai may be required on occasion Perform other duties as assigned Qualifications Required Skills Bachelors degreeMinimum 4 years experience in project planning and project management or event management financial services investment management or learning and development experience preferred but not essential Desired Skills Comfortable learning new platforms and software and adept at using project planning dashboard and reporting software programsAdept at problem-solving and decision-making with the ability to navigate challenges and make decisions in a timely mannerDue to the Global nature of our team a flexible work schedule and ability to work across time zones with occasional irregular hours is requiredExceptional planning organizational and time management skillsStrong Microsoft Office skills particularly Excel PowerPoint and TEAMSExcellent written and verbal communication skills strong proofreading abilityClient centric and flexible interpersonal skillsInsatiable curiosity and proactive problem solvingAbility to work independently to move projects forwardExperience hosting virtual meetings events via ZoomAbility to collaborate with all levels of the organization across multiple business areasExperience working with enterprise technology solutions such as Event Registration tools Learning Management Systems e g NovoEd Canvas and Customer Relationship Management systems e g Salesforce preferred Enhance department and organization reputation by accepting ownership for accomplishing new and different requests exploring opportunities to add value to job accomplishments Related SkillsCommercial Acumen Communication Content Development Data-Based Decision Making Nuveen Products Services Acumen Project Management Sales Enablement Story Telling Technical Training Technical WritingCompany OverviewTIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent reduce risk by insourcing key platforms and processes as well as contribute to innovation with a focus on enhancing our technology stack TIAA Global Capabilities is focused on building a scalable and sustainable organization with a focus on technology operations and expanding into the shared services business space Working closely with our U S colleagues and other partners our goal is to reduce risk improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity We are an Equal Opportunity Affirmative Action Employer We consider all qualified applicants for employment regardless of age race color national origin sex religion veteran status disability sexual orientation gender identity or any other protected status Accessibility SupportTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers including individuals with disabilities If you are a U S applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team Phone 800 842-2755Email Privacy NoticesFor Applicants of TIAA Nuveen and Affiliates residing in US other than California click For Applicants of TIAA Nuveen and Affiliates residing in California please click For Applicants of Nuveen residing in Europe and APAC please click TIAA