▷ Apply Now: Manager

Ready to shape the future of work At Genpact we don t just adapt to change we drive it AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team that s shaping the future this is your moment Genpact NYSE G is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally Through our deep business knowledge operational excellence and cutting-edge solutions - we help companies across industries get ahead and stay ahead Powered by curiosity courage and innovation our teams implement data technology and AI to create tomorrow today Get to know us at genpact com and on LinkedIn X YouTube and Facebook We are inviting applications for the role of Manager Order to Cash We re looking for someone with extensive knowledge and understanding of entire order to cash process including different invoice types Manual Consolidated and Automated In this role you will be expected to work on strict deadlines in a fairly high pressure business environment while being a good team player and should have led a team size of 20 to 25 people Responsibilities In this role you ll be responsible for all the activities related to O2C domain Validate the Purchase Order PO requests from to bill the order Investigate discrepancies in the PO and invoices with disputes Manage Order to Cash related to collections and dispute management implement adhere to strategy Interaction with end customers via Calls and Emails for collecting pass due amounts Meeting collections numbers targets monthly quarterly yearly Customer and Country Regional FD Relationship Management through e-mail fax and conference calls Participate in governance meetings at country region level Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate help them to develop the process standards Identify process improvement opportunities and drive implementation Lean and Six Sigma projects Timely and effective communication with internal departments like sales Operations Credit teams for issue resolution Qualifications we seek in you Minimum qualifications B Com graduation MBA - Finance preferred Relevant work experience in Order to Cash Preferred qualifications Very Good Written and Verbal Communication skills Proficient in MS Office applications especially in MS excel SAP knowledge and experience in generating reports from SAP would be an added advantage Why join Genpact Be a transformation leader - Work at the cutting edge of AI automation and digital innovation Make an impact - Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience mentorship and continuous learning opportunities Work with the best - Join 140 000 bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture - Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters Up Let s build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training