▷ (15h Left) Floor Manager

4 days ago

Solim GA IN Thalassa Greek Taverna Full time

Job Brief - We re looking for a dynamic people-loving Floor Manager who knows how to keep the energy high and the service seamless If you can lead a team handle a packed house with a smile and make sure every guest walks away raving about their night this one s for you You ll be at the heart of the action guiding the service team coordinating with the bar and kitchen managing the crowd and making sure every table every drink and every moment feels just right Roles and Responsibilities - Service Operations - Lead and motivate servers waiters and runners to deliver smooth and efficient service throughout the shift Keep an eye on every table ensure it s clean attended to and that guests never have to wait too long Co-ordinate with the bar and kitchen to keep orders flowing without delays Handle VIP tables special requests and guest preferences like a pro Maintain service standards and ensure every guest interaction reflects the venue s brand and vibe Team Training - Conduct daily briefings to get the team aligned motivated and ready to go Train new hires and upskill existing staff on service flow product knowledge and guest interaction Encourage teamwork and maintain a positive energetic floor atmosphere Manage shift rosters and ensure all stations are covered Guest Experience Crowd Management Be the face of the floor check in with guests resolve issues quickly and ensure everyone s having a great time Coordinate with security for smooth crowd movement especially on busy nights or events Maintain a calm confident presence even when the night gets hectic Ensure VIP guests and regular patrons receive personalized attention Communication Reporting - Keep the management informed about daily operations service issues or customer feedback Communicate effectively with the kitchen bar and service teams for flawless coordination Prepare reports on daily sales performance staff attendance and guest feedback Quality Compliance Ensure the venue always looks its best like spotless tables polished cutlery and tidy service areas Maintain hygiene safety and cleanliness standards across all sections Keep service operations compliant with venue and local guidelines Additional Expectations - Stay proactive approachable and ready to jump in wherever needed Think fast act calm and always put guests first Bring energy leadership and heart to every shift make sure the team should feel it and so should the guests Requirements - Minimum 2 years of experience as a Floor Manager or Supervisor in a high-volume restaurant bar or club Strong leadership and communication skills Excellent multitasking ability and eye for detail Comfortable working late nights weekends and event nights Familiarity with POS systems and service reporting is a plus If you live for great music great food and great vibes and also know how to bring people together to create unforgettable nights then you ll fit right in Join our team and help shape the energy rhythm and heart of every night at Thalassa in Siolim Job Types Full-time Permanent Pay 30 000 00 - 40 000 00 per month Benefits Food provided Provident Fund Work Location In person

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