Customer Service Representative

3 weeks ago


Ludhiana, Punjab, India MO BY MEET Full time
Company Description

MO BY MEET is a premium clothing brand dedicated to offering day-to-day wear crafted from organic and sustainable fabrics. Designed for the modern, conscious consumer, our collections blend timeless style with eco-friendly practices, ensuring comfort without compromising on ethics. Every piece reflects our commitment to quality, sustainability, and mindful living — making everyday fashion a responsible choice.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Ludhiana. The Customer Service Representative will handle day-to-day customer support tasks, manage customer inquiries and complaints, strive to enhance customer satisfaction, and ensure a positive customer experience. The representative will interact with customers via phone, email, and in-person, providing timely and effective solutions to their issues.

Qualifications

- Skills in Customer Service, Customer Support, and Customer Experience
- Experience in enhancing Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks efficiently
- Strong problem-solving skills and a proactive attitude
- High School diploma or equivalent; a degree in a related field is a plus
- Previous experience in customer service roles is beneficial

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