Sr Manager Export Operations

3 weeks ago

Mumbai India Elchemy Full time

Job Description

We are looking for a Sr Manager Supply Chain and Operations to oversee and optimize our end-to-end supply chain processes. This role is critical in building and maintaining one of Elchemy's key competitive advantages in the cross-border trade industry.

Roles and Responsibilities:

- Oversee all aspects of supply chain, including but not limited to documentation, freight forwarding, customs, compliance, transportation, warehousing, quality assurance, samples shipment and customer support
- Build and maintain relationships with all types of vendors like freight forwarders, CHAs, transporters, warehousing partners, QC laboratories and shipping lines etc
- Manage a Supply Chain team
- Maintain robust control over QA/QC and packaging of products to deliver an exceptional customer experience
- Ensure compliance with relevant regulations and obtain necessary certifications (AEO, ISO, Status Holder, Factory Stuffing, etc.)
- Optimize freight rates and minimize costs while maintaining service quality
- Drive process improvements and foster a culture of innovation within the team
- Identify, recruit, and develop top talent in the supply chain domain

Skills and Qualifications:

- 6-10 years of experience in supply chain, operations, or logistics, preferably in cross-border trade, and track record of managing a team
- Experience working in a distribution setup
- Knowledge of hazardous chemicals logistics is a plus
- Strong proficiency with softwares and willingness to learn new technologies
- Experience with US-specific freight forwarding, logistics, customs brokerage, and warehousing is preferred
- In-depth knowledge of customs tariffs, notifications, circulars, and regulatory compliance rules
- This role may involve managing team members working night shifts to support US operations

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