Voice Process Executive

6 days ago


Tiruchchirappalli TN IN INDUSTRIAL RUBBER COMPANY Full time

Job Title Voice Process Executive Fresher Location TRICHY Tamil Nadu Department MARKETING Employment Type Full-Time On-site Experience Required 0-1 year Freshers welcome Salary Range 12 000 - 20 000 per month Incentives Education Bachelor s Degree in any discipline MASTER S MBA Languages Proficiency in Tamil and English and Hindi Key Responsibilities Handle inbound and outbound calls to address customer inquiries provide product information and resolve issues related to industrial rubber products Coordinate with the sales and production teams to ensure timely order processing and delivery Maintain accurate records of customer interactions and transactions in the CRM system Assist in organizing and overseeing promotional events exhibitions and advertising campaigns Conduct market research to identify trends customer needs and competitive activities Provide feedback to management on customer concerns and potential areas for product improvement Placement India Desired Candidate Profile Excellent verbal and written communication skills in Tamil and English Basic computer proficiency including MS Office Word Excel Outlook Strong interpersonal skills with a customer-centric approach Ability to multitask prioritize and manage time effectively Willingness to work in rotational shifts if required Eagerness to learn and grow within the industrial manufacturing Cognizant Careers 1 Seekajob 1 SimplyHired Benefits Competitive salary with performance-based incentives Opportunities for career advancement within the company Comprehensive training programs to enhance product knowledge and customer service skills Health insurance and other employee welfare schemes Exposure to international standards and practices in the rubber manufacturing industry Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Benefits Provident Fund Schedule Day shift Supplemental Pay Performance bonus Experience Domestic voice process 1 year Preferred Language Hindi Preferred Location Trichy Tamil Nadu Preferred Work Location In person Speak with the employer 91 8825820414


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