Motadata - Technical Writer

1 week ago

Ahmedabad India Motadata Full time

Job Description Position Overview We are looking for a skilled Technical Writer to produce high-quality documentation that contributes to the overall success of our products. The ideal candidate will have a keen eye for detail, excellent communication skills, and a passion for transforming complex technical information into user-friendly documentation. Role & Responsibility - Translate technical details of the product into marketable content. - Develop clear and comprehensive documentation for products, including installation guides, configuration guides, user manuals, release notes, features lists, troubleshooting guides, FAQs, and API documentation. - Collaborate with product managers, developers, and subject matter experts to gather information for accurate content creation. - Work closely with cross-functional teams, including developers, product managers, and quality assurance, to understand technical aspects and gather information for documentation. - Regularly update documentation to align with product updates, new features, and enhancements. - Ensure accuracy, relevance, and consistency in all documentation materials. - Maintain a consistent writing style and ensure adherence to brand guidelines to create a unified and professional documentation suite. - Implement best practices for technical writing to enhance clarity and readability. - Solicit and incorporate feedback from users, support teams, and internal stakeholders to continuously improve documentation quality. - Conduct reviews and revisions based on feedback to enhance the user experience. - Facilitate knowledge transfer sessions with development teams to stay informed about product updates and upcoming features Ensure documentation reflects the latest changes and advancements in the AIOps product. - Proficiently use documentation tools and version control systems to manage and organize documentation projects efficiently. - Stay updated on industry-standard documentation tools and technologies. - Conduct quality checks on documentation to identify and rectify errors, inconsistencies, and inaccuracies. - Ensure documentation complies with industry standards and meets the needs of the target audience. - Create training materials for internal teams, customers, and partners to facilitate effective onboarding and knowledge transfer. - Should possess a blend of technical proficiency, clear communication skills, adaptability, team spirit, and a commitment to continuous improvement. - Above is a summary of expected role and responsibility and must not be considered as an exhaustive list of duties. Skills And Qualifications - MBA in marketing + computer science background is preferred. - Any form of technical education in digital marketing is preferred. - Exposure to SaaS companies is preferred (ref:hirist.tech)

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