Technical Architect

Description CTG is seeking to fill a Technical Architect - ServiceNow opening for our client Location Remote Duration 2 months Description We are seeking a highly skilled and experienced ServiceNow Technical Architect with deep expertise in Order Management and Subscription Management This role is responsible for leading solution design conducting fit-gap analysis and defining the future-state application landscape to optimize order-to-cash subscription lifecycles and Configure Price Quote CPQ processes The successful candidate will serve as a subject matter expert providing architectural guidance and technical leadership to project teams Duties Solution Architecture Design Architect scalable robust ServiceNow solutions for Order Management Subscription Management and CPQ Define technical roadmap and strategy for ServiceNow implementations Develop high-level and detailed design documents including technical specifications data models and integration strategies Fit-Gap Analysis Business Process Optimization Lead workshops and assessments to evaluate business requirements against ServiceNow capabilities Identify customization needs and propose best-practice solutions to minimize technical debt Map existing CPQ processes to ServiceNow identifying opportunities for improvement and automation Stakeholder Collaboration Present architectural designs solutions and analysis findings to both technical and non-technical audiences Skills Strong technical expertise in ServiceNow Order Management and Subscription Management Proficiency in fit-gap analysis and business process optimization Knowledge of CPQ processes and their alignment with ServiceNow In-depth understanding of ServiceNow core modules ITSM CSM Integrations REST SOAP Strong grasp of enterprise architecture principles and best practices Exceptional communication presentation and collaboration skills Experience 10 years as a ServiceNow Technical Architect or similar senior role Proven hands-on ServiceNow implementation experience Experience leading fit-gap analysis for enterprise projects Background in analyzing and optimizing Configure Price Quote CPQ processes ServiceNow certifications CAD CIS highly desirable Education Bachelor s degree in Computer Science Information Technology or related field Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required CTG does not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services for this role To Apply To be considered please apply directly to this requisition using the link provided For additional information please contact Rebecca Olan at Kindly forward this to any other interested parties Thank you The expected base salary for this position ranges from 125 000 to 140 000 Salary offers are based on skills training experience education market factors and certifications A competitive benefits package is also offered About Us CTG a Cegeka company is at the forefront of digital transformation providing IT and business solutions that accelerate project momentum and deliver desired value Over nearly 60 years we have earned a reputation as a faster and more reliable results-driven partner Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts CTG leverages the expertise of over 9 000 team members in 19 countries to provide innovative solutions Together we operate across the Americas Europe and India working in close cooperation with over 3 000 clients in many of today s highest-growth industries For more information visit Our culture is a direct result of the people who work at CTG the values we hold and the actions we take In other words our people define our culture It s a living breathing thing that is renewed every day through the ways we engage with each other our clients and our communities Part of our mission is to cultivate a workplace that attracts and develops the best people reflected by our recognition as a Great Place to Work Certified TM company across many of our global operations CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local state and federal laws CTG is an Equal Opportunity Employer CTG will assure equal opportunity and consideration to all applicants and employees in recruitment selection placement training benefits compensation promotion transfer and release of individuals without regard to race creed religion color national origin sex sexual orientation gender identity and gender expression age disability marital or veteran status citizenship status or any other discriminatory factors as required by law CTG is fully committed to promoting employment opportunities for members of protected classes