Hiring For Technical support

24 hours ago

Bengaluru, India Glympse Human Capital Services Full time

Job Description Description We are seeking a dedicated and enthusiastic individual to join our team as a Technical Support Executive - Voice Process. The ideal candidate will provide exceptional technical assistance to our customers in Tamil, Hindi, or Malayalam, ensuring their issues are resolved efficiently and effectively. Responsibilities - Provide technical support to customers via voice communication in Tamil, Hindi, or Malayalam. - Diagnose and troubleshoot technical issues with software and hardware. - Assist customers in understanding product features and functionalities. - Escalate unresolved issues to the appropriate technical teams. - Maintain a high level of customer satisfaction through effective communication and problem-solving. Skills and Qualifications - Excellent verbal communication skills in Tamil, Hindi, or Malayalam. - Strong understanding of computer systems and software applications. - Ability to troubleshoot technical issues effectively. - Customer-centric attitude with a passion for helping others. - Basic knowledge of networking concepts and operating systems. - Prior experience in a technical support role is a plus, but not mandatory for freshers.

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