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Content Management Associate

1 month ago

Mumbai, Maharashtra, India MadeTruly Full time
Content Upload & Management

- Manually upload product images, descriptions, and metadata to internal and external eCommerce platforms.
- Maintain consistency and accuracy of product listings, including pricing and product attributes.

Coordination with Design & Operations

- Collaborate with designers to gather relevant product assets (e.g., CAD renders, lifestyle images, technical details).
- Coordinate with the operations team to ensure product details align with manufacturing specifications.

Quality Assurance

- Review and proofread all product content to ensure it meets brand guidelines, is free from errors, and is optimized for SEO.
- Troubleshoot any formatting or display issues on platforms.

Process Optimization

- Develop and refine internal processes for uploading and managing content.
- Suggest improvements to streamline content management workflows and increase efficiency.

Reporting & Analysis

- Track and report on content performance metrics (clicks, conversions, etc.) where applicable.
- Provide regular updates to management on content status and any potential issues.

Platform & Tool Management

- Ensure all product data is correctly synced and updated across multiple channels.

Requirements

Education & Experience

• Bachelor's degree in Marketing, Communications, Business, or a related field.

• 1-3 years of experience in content management, eCommerce operations, or related roles.

Technical Proficiency

• Familiarity with eCommerce platforms (e.g., Shopify, Magento, WooCommerce) and content management systems.

• Basic understanding of SEO best practices and image optimization.

Attention to Detail

• Excellent proofreading and editing skills.

• Meticulous in ensuring content accuracy and consistency.

Communication & Collaboration

• Strong written and verbal communication skills to effectively coordinate with designers, the operations team, and external stakeholders.

• Ability to handle multiple projects and deadlines while maintaining a calm, solution-oriented approach.

Problem-Solving Mindset

• Ability to identify content or platform issues quickly and propose solutions.

• Willingness to learn new tools and adapt to changing processes.

Bonus Points

• Experience with jewelry or fashion products.

• Familiarity with basic image editing (Photoshop or Canva).

• Previous exposure to B2B or manufacturing environments.