Sr Seller Experience Manager, Inventory Trust
2 weeks ago
The Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have confidence in the integrity of Amazon's store. As part of TSI, the Inventory Trust team is seeking a Senior Seller Experience Manager- to lead a critical program ensuring bar raising seller experience with Inventory trust appeals and processes. This role oversees the SX for enforcement teams, terminal inventory actions and supply chain reviews. This role works across risk, program and tech to create consistent experiences and earn trust with sellers through clear processes and communication. Key job responsibilities Program Leadership • Own SX metrics driving improvement across risk, opps and tech • Drive program strategy and roadmap development • Establish and track program metrics, KPIs, and success criteria • Develop and maintain program documentation, processes, and best practices • Lead cross-functional initiatives across diverse multinational team Seller Experience Program Management • Create durable feedback mechanisms to improve SX • Manage relationships with Legal, Compliance, content and investigative teams • Discover additional sources of seller feedback to drive systemic improvements • Drive process improvements to reduce appeals and false positives Stakeholder Management & Operations • Build and maintain relationships with key internal and external stakeholders • Provide regular program updates and metrics to leadership • Develop and maintain dashboards for stakeholder visibility • Lead operational reviews and process improvement initiatives- 5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree- 2+ years of driving process improvements experience - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 3+ years of supply chain experience - 3+ years of owning program strategy, end to end delivery, and communicating results to senior leadership experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Sr Seller Experience Manager, Inventory Trust
2 weeks ago
Hyderabad, India ADCI HYD 20 SEZ - H94 Full timeThe Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have confidence in the integrity...
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Hyderabad, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:The Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners...
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Sr Seller Experience Manager, Inventory Trust
2 weeks ago
Hyderabad, Telangana, India Amazon Full time ₹ 12,00,000 - ₹ 36,00,000 per yearThe Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have confidence in the integrity...
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Hyderabad, India Amazon Full timeJob Description Description The Selling Partner Trust and Store Integrity (TSI) organization is committed to ensuring bad actors cannot operate in our store while legitimate selling partners can start and grow their businesses without fear of disruption. Our mission is to build and maintain trust so that customers and selling partners across the globe have...
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Risk Specialist
2 weeks ago
Hyderabad, India ADCI HYD 16 SEZ Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Risk Specialist
4 days ago
Hyderabad, India Amazon Full timeThis job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION:Amazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works...
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Seller Onboarding
7 days ago
Madhapur, Hyderabad, Telangana, India Dikazo Solutions Private Limited Full time**Key Responsibilities (Seller Onboarding) - Hyderabad** Responsible for end-to-end Seller Account Management. Ability to manage allocated sellers to meet the set goals. Drive GMV, Listings, Promotions, Inventory and Geographic. expansion. Seller Escalation Management understand and solve seller problems. Re-activating inactive sellers. Guiding sellers...
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Hyderabad, India ADCI HYD 20 SEZ - H94 Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Risk Specialist
4 weeks ago
Hyderabad, India Amazon Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
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Hyderabad, India Amazon Full timeAmazon's Inventory Trust team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. The team works to ensure that illegal inventory within our network is identified and destroyed rather than being returned to the stream of commerce, and to deny our fulfillment network as a means for bad...
