(Apply in 3 Minutes) L2 Network Engineer

3 weeks ago

India SWITS DIGITAL Private Limited Full time

Job Description Job Description: L2 Network Engineer Location: Pan india ( Relocate to Dubai) Role Overview We are seeking a skilled and proactive L2 Network Engineer to join our IT infrastructure team. The ideal candidate will provide intermediate-level technical support for network infrastructure, resolve escalated incidents from L1 teams, and assist in the configuration, maintenance, and optimization of enterprise network systems. This position requires strong hands-on expertise in routing, switching, firewalls, and monitoring tools to ensure network reliability, performance, and security. Key Responsibilities Incident Management and Troubleshooting - Handle and resolve escalated network issues from L1 teams within defined SLAs. - Perform advanced troubleshooting on network devices such as routers, switches, firewalls, and access points. - Conduct root cause analysis for recurring issues and implement permanent fixes. Network Maintenance and Monitoring - Monitor network health and performance using tools such as SolarWinds, PRTG, or Nagios. - Perform routine network maintenance tasks including firmware upgrades, patching, and configuration reviews. - Ensure optimal operation, uptime, and security of network infrastructure. Configuration and Deployment - Assist in the installation, configuration, and deployment of network devices (Cisco, Fortinet, Aruba, etc.). - Configure VLANs, routing protocols (OSPF/BGP), ACLs, and VPNs as per design standards. - Support network migrations and upgrades in collaboration with L3 engineers and architects. Documentation and Reporting - Maintain detailed documentation for network topology, configurations, incidents, and changes. - Generate regular reports on network performance, incidents, and capacity utilization. Collaboration - Work closely with L3 engineers for complex escalations and solution design. - Coordinate with vendors and service providers for RMA, replacements, and extended support. Experience Qualifications and Skills : - 610 years of experience in network engineering, support, or administration. - Proven hands-on experience with Cisco, Aruba, or Fortinet network devices. Technical Skills - Strong understanding of TCP/IP, DNS, DHCP, VLAN, OSPF, BGP, and routing/switching concepts. - Proficiency in configuring and troubleshooting routers, switches, and firewalls. - Familiarity with network monitoring tools (SolarWinds, PRTG, Nagios). - Working knowledge of network security (firewalls, VPNs, ACLs). - Exposure to Software-Defined Networking (SDN), ACI, and SD-WAN technologies. - Experience with ticketing tools such as ServiceNow or Jira. Certifications (Preferred) - CCNA (Cisco Certified Network Associate) or equivalent certification. - CompTIA Network+ or similar credential. - ITIL Foundation Certification (preferred). Soft Skills - Strong analytical, troubleshooting, and communication skills. - Ability to work effectively in a fast-paced, 24/7 operational environment. - Strong collaboration and teamwork abilities across L1/L3 and vendor teams.

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