
ERP Implementation
1 week ago
Job Description
Doing a Software Requirement Study (SRS), for the clients.
Closely handling all the User trainings for the product.
Conducting a User Acceptance Test (UAT).
Responsible for Go live process for the client.
Handling all the client queries and providing necessary support.
Monitoring and coordinating for payment recovery.
Handling of multiple clients/ accounts.
Gathering any fictional/ Technical requirements from the client and communicating internally.
Requirements
Good communication and interpersonal skills.
Client handling, problem resolving and client retention skills.
Education: Any graduate/ postgraduate, with technical background.
Experience: 2-6 years.
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