Desktop Engineer Jobs Opening in For a Client of TeamLease Digital at BengaluruLess

5 days ago


Bangalore, India For a Client of TeamLease Digital Full time

Roles & Responsibilities:- Manage Incident, Issues and Outage management, Investigation, and restoration.- Collaborate with cross-functional teams to ensure timely resolution of issues.- Ensure compliance with IT policies, procedures, and standards are followed.- Proactively identify opportunities to improve processes, systems, and tools to enhance the efficiency of IT support.- Coordinate with external vendors and service providers for hardware/software maintenance, and support as needed.- Provide operational support role in a multi-shift 24/7 and should be able to work across various shifts.Professional & Technical Skills:- Excellent communication and Collaboration skills.- Must Have Skills: Knowledge in Microsoft Windows & Cloud Management.- Strong knowledge of hardware, software, and networking concepts.- Good To Have Skills: Knowledge Microsoft 365 and Network Infrastructures.- Good to have Certifications such as Microsoft Certified Professional (MCP) or Cloud are a plus.- Strong problem-solving skills and a customer-centric approach to IT support.- Knowledge in troubleshooting technical issues and providing timely solutions.Qualifications:- The ideal candidate will possess a strong educational background in computer science or a related field.- Work from Office & in multiple Shifts Any Graduate



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