Sr. Analyst

1 week ago

Gurgaon Haryana, India Johnson Controls Full time

OTC BillingSkill Set O2C BillingShifts Night Shift 6 30 PM to 3 30 AM Location Gurugram GurgaonLevel 168 Assistant Manager Customer Billing End to End knowledge of OTC Billing Expertise Credit Rebill Dispute Management Create Invoices and distribution to Client as well uploads in Third Party Portals Consolidate Invoices Accuracy and Timely rollout of Monthly Invoices in close coordination with Order Management Inventory Customer Support Team uploads in third party portals Cross check Orders and Invoices against contracted terms to ensure billing consistency from contract signing to invoicing with monthly quality check Basic understanding to commercials terms in Customer Agreements like SOW MSA Create and maintain process documentation for Billing Processes adherarance to SOX Internal Controls Continuously seek out better ways of performing process supports process improvement initiatives Team management Understand the strategic direction set by senior management clearly communicate team goals deliverables Monitor Drive team performance quality as per defined metrics Allocating managing staff resources according to the changing requirements Expertise in Reporting relating to Billing UBR and Process Updates Check internal controls to ensure consistency and standardization Profile involves a mix of Individual Contributor and Team Handholding role Accuracy check and action for error analysis data Skill Set Expertise on Core AR Knowledge with Strong Analytical Skills Ability to work in a high pressured fast moving and challenging environment Ability to work effectively under time critical deadlines Ability to analyze issues apply or seek resources to help achieve a workable solution Organized Detail Oriented Requirement Qualification Minimum 5-6 years of experience in Billing Working in US Shift timings 6 30pm to 3 30am B Com BBA MBA M Com Good Communication Skills Verbal Written Distinctive Customer Orientation and Interact Courteously with Customers Desired work experience in Oracle BAAN Get Paid Sales Force Working Experience in Shared Services BPO F A

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